Primal Kitchen: Mark Sisson

Episode Summary

The podcast episode titled "Primal Kitchen Mark Sisson" on "How I Built This" delves into the entrepreneurial journey of Mark Sisson, who transformed his passion for health and fitness into a successful business venture. Mark Sisson, a former elite athlete and fitness expert, ventured into the food industry in his 60s with a bold idea to create a brand of paleo and keto-friendly condiments. This idea led to the birth of Primal Kitchen, a company that would revolutionize the condiment market with its healthy alternatives. Sisson's journey wasn't without its challenges, including a significant financial risk and product development hurdles, but his perseverance and innovative approach paid off. Primal Kitchen's success story began with a focus on creating a healthier version of mayonnaise, a product that was both a staple in many diets and a source of unhealthy fats. Sisson's commitment to using high-quality ingredients like avocado oil, despite the higher costs, set Primal Kitchen apart from its competitors. The gamble on mayonnaise, along with a range of other condiments like ketchup and salad dressings, resonated with consumers looking for healthier options, leading to rapid growth and widespread distribution in major retailers. The episode also touches on Sisson's previous ventures and experiences, which shaped his approach to business and health. From running a painting business and a frozen yogurt shop to becoming a personal trainer and a prominent figure in the paleo diet community, Sisson's diverse background contributed to his understanding of the market and consumer needs. His blog, which initially served as a platform to share his dietary philosophy, eventually became a key marketing tool for Primal Kitchen, demonstrating the power of content and community in building a brand. In 2018, Primal Kitchen caught the attention of Kraft Heinz, leading to a $200 million acquisition. This partnership allowed Primal Kitchen to continue its mission on a larger scale, with Sisson remaining involved as a consultant. The acquisition is a testament to the brand's impact on the food industry and Sisson's ability to create a business that not only succeeded financially but also made a positive difference in people's lives. Throughout the episode, Sisson's story is a reminder of the importance of innovation, resilience, and the willingness to take risks. His journey from an elite athlete to a successful entrepreneur illustrates the potential for personal passions to evolve into impactful businesses. Primal Kitchen's success underlines the growing consumer demand for healthier food options and the opportunities for entrepreneurs willing to challenge the status quo in the food industry.

Episode Show Notes

Mark Sisson made a big bet on mayonnaise, and won: four years after launching his Paleo-friendly condiment company Primal Kitchen, he sold it for $200 million. He succeeded partly because he drew lessons from his previous failures and accomplishments - as a marathon runner, Ironman triathlete and coach, frozen yogurt proprietor, sports supplement founder, TV show host, and Paleo book author. But Mark’s biggest business came at an age when most people contemplate retirement. He developed a recipe for avocado-oil based mayonnaise, then added ketchups and other condiments. After Primal Kitchen was sold to Kraft Heinz Corporation in 2019, Mark launched a totally new business: minimalist shoes.

This episode was produced by Casey Herman with music composed by Ramtin Arablouei.

It was edited by Neva Grant with research help from Melia Agudelo.

Our engineers were Gilly Moon and Maggie Luthar.

You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode Transcript

SPEAKER_02: Wondery Plus subscribers can listen to How I Built This early and ad-free right now.Join Wondery Plus in the Wondery app or on Apple Podcasts.Today's business travelers are finding that fitting in a little leisure time keeps them recharged and excited on work trips. I know this because whenever I travel for work, I always try and meet up with a friend to catch up, have a great dinner, or hit a museum wherever I am.So if you're traveling for work, go with the card that puts the travel in business travel, the Delta SkyMiles Platinum Business American Express card.If you travel, you know. TurboTax makes all your moves count.Filing with 100% accuracy and getting your max refund guaranteed.So whether you started a podcast, side hustled your way to concert tickets, or sold Hollywood memorabilia, switch to TurboTax and make your moves count.See guarantee details at TurboTax.com slash guarantees. Experts only available with TurboTax Live. 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For more information, speak with an advisor today at Corient.com.That's Corient.com.Hey, it's Guy here.And before we start the show, I want to tell you about a super exciting thing.We are launching on How I Built This. So if you own your own business or trying to get one off the ground, we might put you on the show.Yes, on the show.And when you come on, you won't just be joining me, but you'll be speaking with some of our favorite former guests who also happen to be some of the greatest entrepreneurs on earth.And together, we'll answer your most pressing questions about launching and growing your business. Imagine getting real-time branding advice from Sunbum's Tom Rinks or marketing tips from Vaughn Weaver of Uncle Nearest Whiskey. If you'd like to be considered, send us a one-minute message that tells us about your business and the issues or questions that you'd like help with. And make sure to tell us how to reach you.Each week, we'll pick a few callers to join us on this show.You can send us a voice memo at hibt at id.wondery.com or you can call 1-800-433-1298 and leave a message there.That's 1-800-433-1298.And that's it.Hope to hear from you soon.And we are so excited to have you come on the show.And now, on to the show. SPEAKER_01: We'd had great success with manufacturing the mayonnaise with our co-packer.And we find out one day they can't ship the latest batch because it didn't turn into mayonnaise.It just turned into oil and goo.So we're scratching our heads.We're freaking out because this is the business.Maybe this is the end of it.And that was, I think, probably $7,000 worth of ingredients that literally went down the drain. SPEAKER_02: Welcome to How I Built This, a show about innovators, entrepreneurs, idealists, and the stories behind the movements they built.I'm Guy Raz, and on the show today, how a lifetime of experience in sports and healthy eating helped Mark Sisson grow condiment brand Primal Kitchen from nothing to a $200 million exit in just four years. Mark Sisson took a very big bet on mayonnaise, a $6 million bet.The money came from a line of credit he needed to finance an idea to make a paleo and keto-friendly brand of condiments, ketchup, salad dressings, barbecue sauce, and of course... mayonnaise.But to get the money, he had to put his life savings and his home on the line as collateral.And he did all this in his 60s, a time when lots of people start to dream of retirement.The brand was called Primal Kitchen, and the gamble would pay off in a big way.But the success of Primal Kitchen was built on the trials and errors of Mark's previous ventures.He ran a painting business, a frozen yogurt shop, was a personal trainer, sold supplements, hosted a failed TV talk show.And then in his early 50s, Mark adopted a new diet, grain-free, dairy-free, mostly meat and vegetables, known as the paleo diet. He started blogging about it, and eventually his blog became popular among people who were interested in paleo diets.The community Mark cultivated through that blog would become the readers of his books, including the Primal Blueprint, and eventually they'd become the first customers of his paleo-friendly mayonnaise. Mark was born in the early 1950s, and he grew up in a small fishing village on the coast of Maine.By the time he got to high school, he was a standout track athlete.And he got the opportunity to attend a prestigious prep school in New Hampshire where, at first, Mark struggled to fit in. But that all changed one summer when he signed up for an outward bound course. SPEAKER_01: I guess you would describe it as a survival course.And it was a 28-day adventure that was really rigorous.There was a four-day solo where he spent four days alone on an island with friends. minimal gear.You were put in a boat with 12 other people that you'd never met before and tasked with navigating that boat.By the way, this sounds like a Wes Anderson movie.This sounds like Moonrise Kingdom.Yeah.So it was a seminal moment for me.That summer transformed me. It was amazing.And I came back from that experience really, I would say, a changed man.I excelled at some of the tasks that they gave us on the island.Every year, there's a seven-mile marathon, they called it, around the island.But it was all on the rock-bound coast of Maine.So it was really a very rocky kind of seven-mile track.And I won that event consistently. And set a record that stood for a number of years after that.So when I got back to Exeter for my senior year, my grades picked up. I was captain of the track and the cross-country teams.And really came into myself and came into my confidence, not just as a person, but also, you know, certainly as a runner.Yeah.And then that confidence carried through. I went to Williams College.I spent four years at Williams. SPEAKER_02: And you were like in a – became an elite runner while you were there.Like I think at a certain point you qualified for the 1980 Olympic trials not that long after you graduated.But from what I've read, when you were at Williams, you weren't super focused on becoming a professional athlete, right?Like you had this whole other career that you thought you might go into, right? SPEAKER_01: I did.What happened was I had been a pre-med candidate at Williams. I got a bachelor's degree in biology.And I was on a pre-med track until my senior year.I put myself through Williams as a painting contractor.So in summers, I would paint houses and make enough money to pay for my tuition, room and board.Which you could do back in the 70s. SPEAKER_02: Unfortunately, today you can't because of the inflated cost of college.But you could do that in the 70s. SPEAKER_01: Absolutely.It's incredible.At any rate, I had... transformed my dorm room, which is basically a cement box, into an elite bachelor pad.I had built a box within a box to remodel my dorm room with maple wood paneling and wall-to-wall carpeting.I built my own furniture.Nice.And on alumni weekend— The occupant of the room the years prior came back to look at his dorm room and looked at what I'd done to the place and said, oh, my goodness, what is this about?And I said, well, it's just what I do. I'm pretty handy, and I'm a contractor, and I largely focus on painting.And he said, well, what's your major?And I said, well, I'm pre-med.He said, why are you going to do that?Why don't you do this? And at that point, I kind of shifted my focus and I said, all right, I'll take a couple of years off.This running thing is going quite well.I'll take a couple of years off.Then I'll reconsider med school. So I graduated in 75. I stayed in Williamstown.I built up a painting contracting business that was quite lucrative, which allowed me to travel around the world racing.And I wasn't really, I didn't have this strong feeling that I was gonna be one of the top three to go to the Olympic games, but I had enough success that I thought, okay, if I continue on this track, I would certainly qualify for the Olympic trials. And who knows, you know, maybe I'll have a good day.By the way, what's the fastest you've ever ran a marathon in?So in the U.S.National Championships. In 1980, I ran 2.16.37. SPEAKER_02: Two hours, 16 minutes, 37 seconds.Yeah.Wow.So you tried out, I mean, you qualified for the Olympic trials for the 1980 US team.Did you make the team? SPEAKER_01: No.In fact, a couple of things happened.First of all, the training was, and this is what literally created a new career path for me.I got so injured from the Both the amount of training, the amount of miles I was doing, and the diet that was required. SPEAKER_02: You were like 28, 29 years old at this point. SPEAKER_01: Correct. SPEAKER_02: Which is sort of like when you're really starting to hit your stride as a marathon runner.Right, exactly. SPEAKER_01: Okay.And, you know, in those days, it was, you know, all about carbohydrate loading and you carb loaded every single day.Pasta dinners and, yeah.Oh, good. Anything goes.By the way, the furnace will burn anything.So it was a lot of beer, a lot of bread, a lot of pasta.And by the way, you were running, you were probably running 10 to 15 miles or more a day.I was averaging 100 miles a week for several years.Yeah. This can't be good for you.No, no, no, it's not. I am here to tell you it's not good for you.It is something that humans can do, but it's not good for us. SPEAKER_02: I want to just zoom in for a quick moment and ask you about this, because from what I read about you, when you were training, and one of the reasons why you stopped training, and this is, a lot of people will find this surprising, is that you actually, your health was in like free fall.Like you were doing so much cardiovascular exercise that you had like, I mean, I'll let you describe it, but I've read things like tendinitis, arthritis, okay, but like irritable bowel syndrome, like you couldn't control your bowels at certain times, like acid reflux. SPEAKER_01: No, it was a wreck.I mean, you know, I sort of— roll my eyes, I was on the cover of Runner's World magazine three times as exemplary of a really fit runner.Yeah.And yet I was falling apart on the inside.And as you said, I was developing arthritis in my feet. SPEAKER_00: In your 20s? SPEAKER_01: In my 20s, yeah.Yeah.And that was partly from my diet, partly from these overly cushioned shoes, which we'll get into later. And I had tendonitis in my hip, irritable bowel syndrome that dictated pretty much my every move throughout the day.I literally had to figure out where the nearest bathroom was just in case.Yeah.I woke up every morning with severe gut pain.Now I find out later on that that was entirely a result of my diet and my dietary choices.But those choices were contemplated to give me enough calories and enough carbohydrates to be able to run the distances that I felt I needed to run to be competitive. SPEAKER_02: So you were, I mean, you were obviously an elite runner, but not, I mean, elite, elite, there's elite, and then there's the people who make the Olympic team.And of course, 1980, there was a boycott, U.S.boycotted the Moscow Olympics, so you would not have gone to the Olympics anyway. But it sounded like that kind of you're 28 and you're kind of broken at this point. SPEAKER_01: Yeah.Physically.Yeah.No, for sure.So in 1980, I was actually 27.And for a while, I was quite down on myself because one of the things that happens as an endurance athlete is you sort of build up this – tolerance to pain and discomfort.And then you almost require it on a daily basis.And people talk about the runner's high.They talk about the endorphins and the addiction. And all of that is true, but I don't know.And they also call it a good addiction.I'm not sure it's a good addiction.And by the way, were you living in Maine at this time?Sorry.By then, I lived in Williamstown through 1978.In 78, I packed up everything and And I drove across the country to Palo Alto and Menlo Park in that area of Northern California.Because you can run year-round.Absolutely. So I had this—I was jonesing for exertion and some form of activity, so I started riding a bike.And as I was riding more and more miles, I met a guy, a friend I'd known from across town, who said, Hey, man, I'm training for this thing over in Hawaii.It's called the Ironman.You should join me.Hmm. And I'm like, you're crazy.I have no inclination.There's nothing in my constitution that would suggest that that would be fun.And after a couple of rides with him, he kind of convinced me that this would be at least a worthy pursuit.So I signed up for the ride. 1981 Ironman, which was the first year they had it in Kona.I finished like 21st or something like that.It wasn't bad at all.I mean, it wasn't bad.It was horrible, but it was not a bad first time finish.By the way, that was my first triathlon ever.I'd never entered a triathlon prior to that.And I didn't know how to swim, so I had to teach myself how to swim. SPEAKER_02: It's interesting because you had – you just talked about how your body was broken because you were running 100 miles a week.And now you're talking about doing Ironman.Like I'm thinking you're about to say, and then I just gave all that up and I stopped doing that.But you jumped into another.Yeah, even more so. SPEAKER_01: Yeah.Well, all of this informs – The next 40 years of my life, because there was a point at which after I finished fourth at the Ironman in 1982, that's when I just realized, you know what, I think it's out of my system.I don't need to compete anymore.And because I'd been a business person most of my life, I had a lawn mowing business when I was 12.Yeah. And then I started painting houses when I was 14.So I needed to make a living. SPEAKER_02: Because you weren't making money doing that.This is before you could make, I mean, now there's sponsorships and things like that, right?So you were, I mean, you're 30 around this time when you placed fourth at the 82 Ironman.But I guess around that time- I read that you had started like a frozen yogurt shop in Palo Alto. SPEAKER_01: That's right.So this was February of 82.So a few months later, a friend of mine, a classmate of mine from Williams who'd come to Northern California under the Merrill Lynch stock brokerage training program, had seen how much money I was making as a painting contractor and decided to become a painter. SPEAKER_02: You were painting houses in Palo Alto?Yes.And you could just make a ton of cash, just doing basically you, maybe hire one or two people, and that was it?That was it. Yeah. SPEAKER_01: After I retired, after that 82 Ironman, I said, you know what?I'm going to treat this more like a business.So my friend and I had started, because he saw how much money there was to be made in this painting contracting business.So we started a company called Marathon Painters, of all things.In Palo Alto.In Palo Alto.In South Bay, yeah.Correct.Correct. And we did reasonably well, but we were kind of itching to get into other stuff, and we were both entrepreneurial. And so we saw this emerging market of frozen yogurt shops. SPEAKER_02: Yes, the 80s.Frozen yogurt in California or Southern California is Penguins.I don't know if they had them up there.Yes, yes.It was exploding.Frozen yogurt.TCBY was going to happen. SPEAKER_01: TCBY, yeah. SPEAKER_02: Right. So we opened a frozen yogurt shop in Palo Alto. SPEAKER_01: How did you guys get the cash to do it?Was it not that expensive?No, no, no.It was relatively expensive.We put $40,000 on about 10 credit cards.And you had some cash from the painting business, presumably.Yes, we did.But we were also reinvesting into the painting business.And I have to tell you that one of the things that happens, especially in that business, in painting, I made so much money as a sole proprietor, as an individual, when I was doing the work myself. When we started running two vans and nine employees and had to find work all the time to keep them busy and employed, profit margins dropped. Of course. SPEAKER_02: So you guys decided to go into the frozen yogurt business because you see this frozen yogurt boomlet beginning to happen in America.This is 82-ish, around 82.Yes.Okay. SPEAKER_01: So we opened in early 83, I think, and it was a great success.We probably— netted $175,000 on that 550 square foot location the first year.In profit?Yes.Wow.That's amazing. SPEAKER_02: That's a lot of money in 1982.No, it was incredible.What was the frozen yogurt place called?Cool Licks.Cool. Cool Licks with a C or with a K?Yes, with a C. With a C. Okay.Cool Licks.All right.It was a great name. And it's a good name.Yep.And so you're crushing it.So now the obvious next step in the playbook is let's build another frozen yogurt shop, right? SPEAKER_01: Right.Exactly.Okay.However, my partner had a girlfriend who lived in San Diego, and he would go down and visit her every other weekend.And there was a place emerging in San Diego called Soup Plantation. Do you remember that? SPEAKER_02: Oh, yeah.I do.I do.Yeah.It went bankrupt a couple years ago.It was awesome.Good soup, salad.Yeah. SPEAKER_01: So we thought, okay, if frozen yogurt is good, what if we had frozen yogurt, a 60-foot-long salad bar— because brand muffins were the big thing.Yep.Fresh baked cookies, because Mrs. Fields was just coming on the scene.You're taking Mrs. Fields.Keep going.I love it.All in one, yeah.Yeah, yeah, yeah.And put it all into one, you know, under one roof. And so we secured a location for, about a mile and a half down the road from Apple Computer.We built this 60-foot-long salad bar that was refrigerated from underneath.We put in eight frozen yogurt machines.We put in a soup bar.We hired one of Mrs. Field's top managers to oversee the cookie and the muffin operation.But it was 1983 and 84.And to open the place, we had to borrow money.And we were thrilled... To get a loan rate of 17 and three quarters percent. 17. SPEAKER_02: People are complaining about six, seven percent home loans today.They're forgetting 83.You got a 17 percent interest rate to borrow money for a business.And that was normal. SPEAKER_01: And nobody that was just like that was what it was.In fact, it was 18 and a half.So we were when I say we were thrilled to get it down to 17 and three quarters. Which meant that we had to make like $15,000 a month profit out of the gate just to service the debt.Just to service the debt.And a bad series of events, if you will.While we were building out the location, the landlord put a gym next door that offered aerobics classes at noon. And so all the parking spaces would fill up.And so when people left Apple Computer or any other business to come have lunch, they'd drive through the lot and all the space would be taken.So they'd just go on to the next location. Oh, wow.So we got kind of nailed by the parking problem.We got hammered by the loan.And so after about a year and a half of struggling to make that place work – my partner and I came to an agreement that we would part ways and that he would take over the restaurant.I was happy to give it to him.And he would get the frozen yogurt shop, which was still very profitable and the restaurant and the painting company.And I was just, I was happy to start over again. SPEAKER_02: So, so I guess. By this point, you're in your early 30s and you've done a bunch of different things.But I read that after the failure of the restaurant, I guess you moved to Southern California to L.A.to kind of reboot your career.And I think you went into personal training, right?Yeah. SPEAKER_01: Yeah.So as I was living in Southern California, I started becoming a personal trainer and I found I could make a lot of money teaching other people or training other people as a personal trainer, how to lift weights, how to train.A lot of people were trying to train for triathlon in those days.So my cred there was such that I got a lot of clients. Yeah.And eventually, I parlayed that into becoming the coach of a professional triathlon team.By this time, triathlon was professional.You could actually make money.There was prize money.So I coached a professional team. And at some point in 1988, I got called up by a friend who was on the board of directors of the United States Triathlon Federation.And I was asked to participate in the creation of a drug testing document for the sport. That prevented athletes from taking advantage of performance-enhancing drugs.So I was on this committee.I was also asked to be the one to present the completed rules to the board of directors of the federation.And a few weeks later, I was asked— Would I be willing to come to Colorado Springs and take over the running of the federation?Wow.And I did.And so that was the next chapter in my life. SPEAKER_02: So your job basically in the late 80s and into the early 90s in Colorado Springs, you went to go work for the Triathlon Federation.That was your employer?Correct.But I guess at a certain point around sort of mid-90s, you decided that you wanted to start a kind of a side business selling – supplements.Tell me about how that came about. SPEAKER_01: So I was executive director of the U.S.Federation from 89 through the end of 91.I had asked my girlfriend to move to Colorado Springs with me, and her response was, okay, I'll do it if we get married.So we got married in Colorado Springs, and we had our first child.She's still your wife today, I should say.She's my wife today, same wife.That's okay. And, but after a couple of years there, felt like my work had been done.And my wife hated Colorado Springs.She was an LA girl. So we came back to LA and I took a job as the chief operating officer of a supplement company. And because of my early investigations into the anti-doping movement and knowing a lot about the difference between steroids and pre-hormones and pro-hormones and caffeine and ergogenic aids and blood thinning, I had a pretty deep knowledge of what was appropriate and what was not in terms of at least the rules governing sport.Yeah. I wound up working for this company for five years.That was making supplements.Making supplements.And all over the place from multivitamin, multimineral, antioxidant supplements.We were some of the first people to make a carbohydrate powder that you would put into a bike water bottle. SPEAKER_02: By the way, what was the name of the company? SPEAKER_01: It was called the winning combination, TWC.It doesn't exist anymore, but my friend is a very good friend of mine who started it and ran it, became one of the top vitamin guys in the world.But I left after five years.I didn't have any equity in the company and there was none on the horizon.And so I decided at that point that I knew enough about supplementation.I knew enough about training.I knew enough about performance. that I would start my own company.And so I left in 97 to start Primal Nutrition, a company that initially I looked at making preparations that athletes could take as opposed to resorting to banned substances. SPEAKER_02: All right.So this is 1997.I mean, you were like in your 40s at this point. SPEAKER_01: I was 40.I was 43.Yeah, you were in your mid-40s, I should say, yes.Yeah, mid-40s.I left my well-paying job, but I had no money in the bank.I had no money saved up.I didn't have a retirement program.And at that time, I had a wife and two children.So that was the first dangerous step I took as an entrepreneur that had consequences if I failed.Yeah. Yeah. Borrowed some money from my mother's husband and then set off on creating this company to sell these sorts of formulations to athletes. SPEAKER_02: And it was called—you called it Primal Nutrition.Yes.And tell me, like, what—who was your target audience?Was it triathletes?Was it athletes?Yes. SPEAKER_01: Or was it, like, gym rats?No.So it was—initially, it was my peeps.Triathletes are runners.Yes. And I quickly found out that those guys and girls don't like to buy product.They all want to be sponsored.So I wasn't selling much in the way of these products.And they were multivitamins and – Yeah, they were just formulations that were specific to maybe recovery or focus, mental focus. Right.You know, sleep. SPEAKER_02: And was it relatively easy to find?Is it like cosmetics, you know, where you could find a manufacturer that works with 100 companies and you basically tell them what you want in your capsules?Exactly.Yeah.Right.Right. But that only gets you a product.Now you have to sell it.Yeah, you got to sell it, right?But, I mean, it turns out you actually figured out kind of a pretty lucrative way to sell it in kind of an unexpected way. And I guess you started to become a guest on like a Christian TV show, like a health and fitness show that was on a Christian cable network? SPEAKER_01: Yes, yes.I met somebody who had a TV show called on a cobbled-together network of faith and family religious-type programming called FamilyNet.His show was called Know the Cause.So I went on his show one day, and we talked about all the things I know about training for the average person and all of these things that resonated with his audience. who were, you know, they were, if you wanted to use the term anti-aging back in those days, they were sort of leaning toward that anti-aging concept.And I sold like $20,000 worth of product at the end of the show.And what it was in those days, again, this is 99, it was an 800 number that you had to call.Operators are waiting.They're standing by for your call. Classic, you know, infomercial type pitch.And by the way, do you have a sense of how big the audience was? You know, I do.It was probably on any given day, there were probably 40 or 45,000 people watching. SPEAKER_02: So you saw the success of being on that show once and you were like, I got to figure, I got to go back on this thing.And this guy, the host of the show, his name is Doug Kaufman.He was paying for his time to do the show. SPEAKER_01: Correct.Okay.And so I became one of probably on any given month, five sponsors, five guests.You would sponsor the whole episode and then you'd be the guest.Yeah. Yeah.So I was paying maybe $20,000 or $30,000 a month to start with.And it escalated up to $60,000 and $70,000 a month.But it was paying off in spades.I mean, it was incredible. And I would have to fly from Los Angeles to Dallas and then drive to Fort Worth to the studios.And I did this every two weeks for almost 10 years.Wow.Yeah. But it worked so well.And every time I'd get home or I'd actually finish the show and I'd call my call center and kind of get an indication of how many calls we'd gotten.And it was really quite exciting.So we grew, I grew like five, 6% a month, you know, for a couple of years.Just out of curiosity, how big, I mean- How much were you doing a year in sales? SPEAKER_02: I got to the point where I was doing between $7 million and $9 million a year in sales.Wow.So that was a pretty successful— Yeah.And you probably did not have a big team.It was like your painting business, right? SPEAKER_01: Exactly.I operated out of my house, and we picked and packed out of the garage for a lot of this. SPEAKER_02: And how many employees did you have at its peak?I mean, $7 million to $9 million in sales— How many people did you need to run the business?The most I had was seven.Wow.What an efficient business. SPEAKER_01: Yeah.And it didn't even get up to seven until later on when we had to pivot on the marketing side of things.So what happened was in the early 2000s, as the Internet was becoming a thing, the number of channels on television – exploded with cable and dish and direct this idea that 40,000 or 50,000 eyeballs people were watching you every day on a show kind of that receded into the past because fewer there were so many more options that that there was this disaggregation fewer eyeballs on one show essentially a Point one and point two is I think there was some exhaustion on the number of infomercials on TV.Look, in the late 80s all the way through the 90s, infomercials were cool.Man, oh, look at this.There's this new gadget on the – let's look at it.Let's watch for 30 minutes.Now, by then, by the early 2000s, because of all these cable channels, there would be 10 infomercials on at the same time. SPEAKER_02: You literally had channels that were just infomercials.Yes.And you started to see your business decline, your revenue decline?Yes. SPEAKER_01: Yeah, so the first thing I did was I said, I'm pretty good at this content thing.I'm going to do my own TV show.So I spent a year, 2005. Writing, producing, starring in along with a guest host.I shot 50 half-hour episodes.Of what?Of a health talk show called Responsible Health. SPEAKER_02: Wait, hold on.Let me just – so you decided to make a show.Yes.A half-hour show.Yes.And the idea was, hey, like really I want to build my brand out as Mark Sisson.I want to be more known to a broader audience of people and I'll do this TV show.Is that the idea?Yeah. SPEAKER_01: Part of it was just, I thought I could recapture this same concept that I'd done with Doug Kaufman for the prior bunch of years.And so I poured well over a million dollars into this.I had guests on every time.So I would have a guest on my show, physicians, anti-aging people, authors of books.And you would advertise your supplements.And I was the advertiser.Right.Now, understand that once you produce these shows, You have to air them.Yeah. So I bought Time on Travel Channel.So for several months, I was on at 8.30 in the morning on Travel Channel in 95 million homes.Wow.But here's where we have to look.You look at the business model and you go, wow, 95 million homes. SPEAKER_00: That's a lot of homes. SPEAKER_01: But if you think about what's going on on television at 8.30 in the morning... This is like 2005, 2006, right?2005.Okay.First of all, 80% of people are not watching TV.So that leaves 20% of people that are even able to watch TV.Of those 20%, 80% are watching ABC, CBS, NBC, Fox.Okay.Yeah. By the time you get to Travel Channel, I guarantee you there were not 1,400 people watching.So a couple of months in, I'm like, I'm losing my ass. I thought it would work.Pretty much gone through all of my savings at that time. SPEAKER_02: And you weren't selling product?The ads weren't working? SPEAKER_01: No, the ads weren't working.It was one of the most stressful years of my life because of the amount of time it took to write, produce. and shoot these shows.And I had to take a step back and say, at some point, I got to pull the plug.Otherwise, I'm taking my family down with me. SPEAKER_02: When we come back in just a moment, Mark starts to build a new audience around the paleo diet, first with a blog, then with a book, and then with a new recipe for mayo.Stay with us.I'm Guy Raz, and you're listening to How I Built This. As a business-to-business marketer, your needs are unique.B2B buying cycles are long and your customers face incredibly complex decisions.Isn't it time you had a marketing platform built specifically for you?LinkedIn Ads empowers marketers with solutions for you and your customers. LinkedIn ads allow you to build the right relationships, drive results, and reach your customers in a respectful environment.You'll be able to drive results with targeting and measurement tools built specifically for B2B.In technology, LinkedIn generated two to five times higher return on ad spend than other social media platforms. terms and conditions apply. Hey, small business leaders.At How I Built This, we hear all about how founders have built their companies from the ground up.Today's sponsor, JustWorks, is all about supporting that small business growth.Whether you're looking for help with payroll, benefits, HR tools, or compliance, JustWorks has you covered. Do you ever get tired of doing it all or feel like you're too busy cutting checks, filing forms, and browsing benefits to even think about the rest of your to-do list?Running a business takes a ton of work, but you don't have to do it alone.Let me tell you how JustWorks can help your business. JustWorks can help handle some of the administrative work you don't love.With their easy to use platform, you can manage onboarding, payroll and PTO all in one place. JustWorks cloud based platform enables managers and employees alike to quickly and securely access benefits, payroll and other HR functionality from anywhere, anytime. So if it ever feels like your business is running you, visit justworks.com slash podcast to see how JustWorks can help you run your business.That's justworks.com slash podcast.This episode is sponsored by Miro.If you haven't heard of it, Miro is an incredible online workspace.Our team relies on Miro for a lot of our own brainstorms and processes.And I think it's super useful to try out if you want to build something great with your team. One of my favorite features is the Miroverse.It's this collection of over 2000 pre-made templates made by ordinary Miro users for all sorts of use cases, like collecting feedback, running meetings, icebreakers.It saves you the hassle of building from scratch. We actually partnered with the folks over at Miro to create a how to build a podcast Miroverse template to help you kickstart your journey on making your own podcast.Check it out and let me know what you think.You can find our template at Miro.com slash H-I-B-T.That's M-I-R-O dot com slash H-I-B-T.That's M-I-R-O dot com slash H-I-B-T to check out our Miroverse template for yourself. Hey, welcome back to How I Built This.I'm Guy Raz.So it's around 2006 and Mark's health and fitness show on cable TV is not panning out.And at this point, he's used up most of his savings and he needs a new plan. SPEAKER_01: So what happened was I took a step back and I'm like, I'm good at creating content. I think I will start a blog and I will write about something every day for a year.And by the end of the year, I will have written about everything I need to write about and that'll be the end of it.And you would sell, you would link to your products.And that would be the platform that I would link to my products. SPEAKER_02: Yeah. And so were you, I mean, presumably when you started the blog, you had no readers, right?Zero.Zero.And so were you still advertising on TV to get?No.To get?No.You were just, you were focused or you were depending on repeat customers for your supplements at this point?Exactly. Yeah. All right.So you had the blog.The idea was the blog is going to replace that audience I had on television, right?I mean, you're going to build that audience there.So you're writing something every single day.And after a year of doing this, how big did it get? SPEAKER_01: So the first year, I think it was like $1,200 a day.By year two, it was... 3,000 to 4,000 a day.And were you discouraged?Yeah, because I thought from day one, I thought, oh, you know, within a couple of months, I'll have 100,000 readers a day and this will far surpass anything I did on television. But I started writing about the paleo diet, and I called my own particular version the primal blueprint.But I was writing about the paleo diet as one of the first guys to do that.And there had been a book written a few years earlier by a guy by Lauren Cordain called The Paleo Diet.But I was really starting to write about the lifestyle and lifestyle. Apparently, I wrote enough compelling content that people started saying, look, man, you should write a book about this. This is, you know, like, I love your blog post, but I don't want to have to go back and read every single one.Can you put it all in a book form? SPEAKER_02: Well, just tell me about the paleo diet for a moment.I know it.I've been on it myself.But how did you get into, like, I need to change my diet and I want to try this? SPEAKER_01: So after my 2005 experience with producing the TV show and being under an incredible amount of stress and having— horrible gastric issues, IBS, which had been with me since I was 14, but now I'm 47 and it's even getting worse or whatever age I was.I was writing a lot about grains and I started to think maybe grains are kind of not good for your health.Maybe humans are not evolved to handle the tightly bound proteins that are in grains, the gluten, the gliadins, the zines, all of these proteins that are in corn and wheat, so on.So My wife, just one day, she's like, Mark, you're writing about all this stuff about how bad grains are.Why don't you just do 30 days of not being on grains?And I did.And it transformed my life.My IBS went away. My gastroesophageal reflux went away.And it was like a light bulb went on. SPEAKER_02: I'm going to put a caveat here because we have had founders of paleo and oriented companies on the show who have similar stories.I have similar stories.I don't eat grains.Occasionally I'll cheat.I'll have a cookie.And that's a different episode of the podcast. And I'm a big believer in this diet, but in no way do I want to say this is going to work for everybody or it's the end all be all.Like I think there are lots of people who believe in whole grains and that's fine.I mean, and I think you'd agree with me, like do your thing.But for you, this was transformational. It does really, you do see massive positive benefits in your life. SPEAKER_01: Absolutely.Yeah.So that led to my creating a life way, a template for living where, That included dietary implications, but also addressed sleep and sun exposure and movement and play and using your brain.So I decided to write a book, which I called The Primal Blueprint.And that came out in 2009 and was an immediate big seller.Now, when I say immediate big seller, I couldn't find a publisher for it.So I self-published it. And by that point, how many subscribers to your blog did you have?So by then I was up to probably 20,000 regular to 30,000 regular readers a day and maybe a million to 2 million uniques a month. SPEAKER_02: Wow. And people finding it by doing Google searches on paleo or... Yes, yes.Okay, so because this was really when it was starting to take off, that whole paleo.And I think 2013, I read that paleo was the most searched food term on Google that year.And you were... I'm curious, Mark, because obviously... You're a very intelligent guy.You are an elite athlete.You are in the supplements business.You studied biology.So you have you have some background. But at the same time, like, you know, you're not a board certified physician, which you don't have to be.There's lots of people who know a lot about nutrition who aren't.But how did you come up with your theories or your ideas?Were you doing research or was it just based on your own experience with your own body? SPEAKER_01: Oh, I did a lot of research, not just the studies, but also sort of the evaluations of the studies over the years.So I did have a background in biology.I had a sort of a secondary major in evolutionary biology.So I'm certain that today we're walking around with a genetic recipe that was crafted over two and a half million years of human evolution, that our genes expect us to do certain things.They expect us to go to sleep when the sun goes down and wake up when the sun comes up.They expect us to lift heavy things once in a while.They expect us to move around all day long and not sit on the sofa.They expect us to not eat three meals a day, but in fact, to eat sporadically.And all of these things that we've sort of created a society around, a civil society around, that is thwarting our genetic... predisposition to be healthy and strong and lean and fit in all of the things that we say we want. SPEAKER_02: I mean, basically, right, I mean, the key to living a healthy life is exercise every day, eat mostly, you know, whole foods, ideally vegetables, lean meats, fish, And get good sleep and have some friends, right?Like if you do those things, you're – Pretty much it.That's pretty much it. SPEAKER_01: That's pretty much it. SPEAKER_02: And so what you're talking about are sort of like minor modifications of those basic principles. SPEAKER_01: Exactly.So the book got out there and I started writing more books.I became my own self-publisher.I started a publishing house. That generated some income.We did, you know, we did $2 million a year in sales in books. SPEAKER_02: So you were basically becoming this kind of this guy who's known as a paleo guy.That was branding. SPEAKER_01: But I was still kind of... with the effect that this blog, which had now half a million subscribers to a newsletter, and it wasn't selling supplements the way I had anticipated.Given the size of the audience.Given the size of the audience.And so really... this realization that for the last six years, I've been writing about food a lot and how so much of our good health depends on natural foods that are consistent with the evolutionary behavior.And it just occurred to me that I should be selling food because I'm writing so much about it.And I was telling people, eat a great diet and you don't need supplements that much.And oh, by the way, here's my supplements. SPEAKER_02: Here's my supplements. SPEAKER_01: Yeah.So if you eliminate sugars from your diet and sweetened beverages and you eliminate refined grains, you eliminate industrial seed oils. the insidious oils that we find everywhere.Soybean oil.Soybean, canola.You come down to a pretty short list of foods that you can actually depend on eating.Meat, fish, fowl, eggs, nuts, seeds, vegetables, a little bit of fruit, maybe some starchy tubers once in a while.It could be a boring menu, but for the myriad, almost infinite number of ways that you can prepare these, it's the sauces, the dressings, the toppings.The herbs. The herbs, the spices.And I noticed in the grocery store, you could not find sauces and dressings.You pick up a jar of mayonnaise and it's got canola, it's got safflower, it's got soybean oil in it.And so people would say, in the health food industry would say, this is the mayonnaise, it tastes great, but use it sparingly because it's not good for you. And that got me started down this path of creating a food company that would ultimately, I think, revolutionize how certainly how big food looks at what they're doing. SPEAKER_02: So this is like 2014.You decide to start to work on this project and you're you're in your 60s.I mean, this is not like you've been down this path before and but you could see the opportunity.So let me first start just kind of break this down. Did you kind of wind down the supplement business or did you keep that going just as a hedge? SPEAKER_01: I kept it going.In fact, it funded the startup, if you will, of the – the food company.Because you didn't start a separate company, right?This was like a subsidiary.Right. SPEAKER_02: Yeah.Okay. SPEAKER_01: Right.And that was a critical decision I made early on that while I wanted to start a sauces company, a dressing economy company, I didn't want to start a new company for a couple of reasons.One of which was within my existing business, I already had a warehouse.I had fulfillment.I had credit card processing so I could sell directly to the consumer.So I had all of this infrastructure in place.And also, I didn't want to take a dollar out of my supplement company and then pay 37% to the federal government and 13% to the state of California.Yeah. And then take the remaining 47 cents and start a new company with it.So it was very beneficial for me to develop the product line within the existing company using what I would call pre-tax dollars. SPEAKER_02: Yeah. And you had a name.You already had a company called Primal Nutrition selling supplements.So you basically were able to, with the existing supplements company, kind of create this sort of other product line, essentially, which was going to be Primal. So, I mean, initially, I guess you could be self-funded.You didn't have to find outside funding. SPEAKER_01: Yeah.And don't get me wrong.I was still making $2, $2.5 million a year on the supplement business.But I was taking the money that I would have put in my own pocket and just using it to finance supplements. Yeah. more equity than I would want it to have given up. SPEAKER_02: All right.So I want to get back to the period of time before you had a product, right?Because you had been doing recipes on your blog and you knew how to cook.Yes.But you also were trying to figure out, because I think you wanted to make a bunch of different products, right, from the get-go.So who did you bring on to help you do this?Like, did you find a chef?Did you find, like, how did you even start? SPEAKER_01: So in 2000, early 2014, I had a friend in San Diego who was a paleo chef.He was known as a paleo chef.And so I brought him on as an R&D consultant, and I hired his wife to manage the business for the year with the intent of arriving at a suite of products.I wanted a couple of salad dressings.I wanted a mayonnaise.I wanted a ketchup.I wanted a barbecue sauce. And I wanted to enter the marketplace with a suite of products.So I actually not only hired them, I gave them a tiny piece of equity. And at the same time, I went out and I found a person who had been in the marketing department of a sparkling probiotics company called Kavita.I hired her on an hourly basis, very part-time.This is Morgan Buehler.This is Morgan Buehler.I hired her on a part-time basis to be my marketing consultant as we prepared for to be ready by the end of 2014 to launch this suite of products.Well, the year flew by quickly, and we had really nothing to show for it except a mayonnaise. SPEAKER_02: Just a mayonnaise, okay. SPEAKER_01: Just a mayonnaise.And at that point, we agreed to part ways, and I actually bought their equity back from them, and everybody was happy and friendly. SPEAKER_04: Hmm. SPEAKER_01: But here I am a year into this.That's just you and Morgan.And at that point, Morgan was still part-time.And I looked at Morgan and I just said, look, we're going to do this.I'm hiring you full-time.It's you and me.We're going to take this one mayonnaise and these two salad dressings that are halfway there.And we're going to enter the marketplace.And we're just going to see what happens.You said, hey, we're selling mayonnaise. Yep.Okay.Yep. But it's a new thing, right?It's mayonnaise.It's good for you.It's based on avocado oil as the healthiest fat that's out there.It tastes great.Because you have to understand, in the paleo world, mayonnaise, people love mayonnaise.I didn't realize this. I love mayonnaise.I didn't realize this.But when I entered the space, I didn't know anything about... food.And so I always assumed ketchup was the huge market and mayonnaise was second.Mayonnaise is twice the market that ketchup is.So the first product that we were able to commercially make was an avocado oil-based mayonnaise.And I said, let's make a mayonnaise that's that is demonstrably the best in its category using the best possible ingredients.Let's build it first and price it later. In other words, whatever it takes to make it, let's see what those costs come out at, and then let's price it at retail according to a formula that would give us a reasonable margin.And so I entered the marketplace at $9.95 retail for a 12-ounce jar of mayonnaise.Like, who's going to buy a jar of mayonnaise for that price when you can get it for $2.95 or $3.95 for a regular jar of mayonnaise?Well, that was the bet I was willing to take.In fact, I went to my co-packer on that first batch that we made, and I said, I asked, like, what's the smallest batch that we can make? It only has a one-year shelf life.I don't want it on my shelves for over a year.And he said, well, we can make 12,000 jars.And I really took a step back and I'm like, wow, 12,000 jars, that's the least we can make? Yep. So we made the 12,000 jar run and we sold out in two weeks.How?I mean, what happened?Like, how did that happen?What happened was people in the paleo community who wanted to eat a variety of foods had long since taken tuna salad, chicken salad, potato salad off their menu.They're like, we eat this egg salad.We can't have it because it requires mayonnaise and mayonnaise is bad for you.And now here we are bringing on this product that's Now going to open up their menu to include all of these plus, plus, plus everything else that you put mayonnaise on. So coincidentally, I had been an early investor in Thrive Market, which built itself as Costco meets Whole Foods Online, a membership organization where you could go get all the things you could find at Whole Foods online. but at Costco prices, but not at Costco quantity.So you signed up to become a member and we coordinated efforts to where I would assign them as the only place online that you can get Primal Kitchen mayonnaise.So in that first year, the two of us sold just an incredible amount of mayonnaise direct to consumer.So first through the blog and then through Thrive Market. well online online just online because very early days we approached whole foods and we went to the buyers at the rocky mountain region which has 33 stores talk to the buyer uh and his name is david woods a great friend and uh tell him the story and normally it takes about 18 months for a new product to get into whole foods but dave woods was a big crossfit guy and he was all about paleo all about primal And so Dave said, this is incredible.This is what we've been looking for.We will build you an end cap in every one of our stores.So very quickly, we got into those 33 stores. And then next thing you know, we're in an equal number of stores in the Pacific Northwest.And so now, because we're doing so well at all of these Whole Foods, the rest of the Whole Foods buyers, they all got on board.That was in year one? SPEAKER_02: That was in year one.How did you find the... You know, the co-packer to do this, was it a local place in Southern California that could – I mean, because it's not that complicated, right?You find a place that can manage your recipe and then put it in the jar and seal it up. SPEAKER_01: Yes, it's not that complicated.On the other hand, if you're a startup and your co-manufacturer is doing $20 million a year with this product, this company and $50 million a year with that company and you come in and say, I think we can do 100,000 jars this year if we're lucky, it's tough to get in the door with some of these operations and especially the ones that are gonna be able to make your product consistently.I mean, that's a huge thing.There are lots of co-packers in food that have issues.You're dealing with food.It's a very sensitive area.You want to be able to rely on the safety and the procedures and everything that you've put in place.Yeah. But it's a good thing to point out because we almost went out of business. And the reason was we'd had, I think, two or three big runs of mayonnaise that we'd sold out of.And we were getting ready to do another one.It might have been the third or fourth run.We'd had great success with manufacturing the mayonnaise with our co-packer.And we find out one day that they can't ship the latest batch because it failed. Well, what do you mean it failed?Well, it didn't turn into mayonnaise.It just turned into oil and goo.And that was, I think at the time, probably $7,000 worth of ingredients that literally went down the drain. Okay, let's try again.And so because we are a small player with a large co-packer, it's not like you can try again tomorrow.It's like... Maybe we can find time on the line in three weeks.Okay, let's find time.Let's do it again.So three weeks comes.We get the news.It broke again.We couldn't make it again. And they're blaming you.They're saying it's your recipe.It's your recipe.Maybe there's a reason that people didn't make mayonnaise with avocado oil.It has different fatty acid profile.It has different... So we're scratching our heads.We're freaking out because this is the business.Maybe this is the end of it. And so we get one more time on the line, and we, in investigating where we'd been making the mayonnaise, they said, well, you know, we'd made the first couple of batches on our chilled line, and these weren't on our chilled line.And we realized that the oil has to come through a chiller before it reaches the vat, and that's what gives it – the emulsification properties that this particular oil needs.So that was, I'm going to say, another four weeks.And now we're backordered on our product, and they're going to run the mayonnaise on the weekend.Well, I'll never forget that weekend because Morgan and I had been kind of freaking out, and she was in the midst of maybe breaking up with her boyfriend, but they were getting back together again.And Monday morning rolls around and I go to the office in Malibu and Morgan rolls in and she said, you're not going to believe it.We made mayonnaise and I'm getting married.So those little moments, that's that sheer terror of being a small business owner and thinking that maybe your business won't survive the night. SPEAKER_02: When we come back in just a moment, Mark encounters more moments of terror as he floats the business on a personal line of credit and opens himself up to more risk by deciding to launch a restaurant.Stay with us.I'm Guy Raz, and you're listening to How I Built This. SPEAKER_05: You're at a place you just discovered.And being an American Express Platinum card member with Global Dining Access by Resi helped you score tickets to quite the dining experience.Okay, chef.You're looking at something you've never seen before, much less tasted.After your first bite, you say nothing because you're speechless.That's the powerful backing of American Express.See how to elevate your dining experiences at americanexpress.com slash with Amex.Terms apply. We've all been there. SPEAKER_02: One confusing email turns into 12 confused replies and then a meeting to get aligned.And who has time for that?Grammarly is a trusted AI writing partner that saves your company from miscommunication and all the wasted time and money that goes with it. I personally love using Grammarly to help me strike the right tone when I'm sending important emails to my teams and business partners.I was amazed at how seamlessly it works with all the different communication tools I use every day.Grammarly works everywhere you work. integrating seamlessly across 500,000 apps and websites.No cutting, no pasting, no context switching.Personalized on-brand writing help is built into your docs, messages, emails, everything.So join the 70,000 teams who trust Grammarly to work faster and hit their goals while keeping their data secure. Learn more at grammarly.com. Hey, welcome back to How I Built This.I'm Guy Raz.So it's the first year of Primal Kitchen, and Mark's made it through the great mayonnaise meltdown of 2015.And he's feeling better about the business, but he doesn't want to hold on to it for too long, maybe just three to five years before he exits. SPEAKER_01: That was the plan, partly because I knew that I was going to be, you know, in my late 60s by the time an exit occurred, if that were the case, partly because my kids didn't want anything to do with the business.Almost most importantly, I recognize that with particularly startups, you can get to a certain sales volume with a particular team, but then at some point, you need assistance.You either need a different team or you need more investors.And in our case, I wanted to find a partner In a large food company, what we call a strategic acquirer that could leverage what we'd done, you know. SPEAKER_02: Yeah.So you launched this thing and you really kind of hit this wave.I mean, you launched at a time when paleo is really – getting a lot of interest.And you could see at that time already, you know, coconut oil and all kinds of products that were designed, grass-fed meat that were designed for that kind of diet.You could start to see it.And in your first year, I think you guys, I mean, what were your sales that year? SPEAKER_01: In 2015, we did a million seven.Right.And then as we set out to plot a strategy for the In this business, because there are long lead times, like 13-week lead times for some of these production runs, and because we were fast becoming one of the largest buyers of avocado oil in the world, and avocado oil is a rare commodity.And expensive.Expensive.And we had 14 months in advance, we had to commit to contracts.So when we set out to create a budget for 2016, we thought, well, God, $1.7 million the first year, that's pretty good. can we do 6 million in 2016?And so we- That's a massive, wow, yeah. We set out to do that and we set that as a budget of doing 6 million in sales in 2016.And by June of 16, we had done 6 million in sales.And that was only on mayonnaise or were there other products by- No, so by then we had continuously been working on other products because we recognized we wanted to be a a family of products.We wanted to be, ultimately, there was a point at which we wanted to be in pretty much every aisle that had anything to do with sauces or dressings or toppings.So by then we had a couple of flavors of mayonnaise.We had a chipotle lime mayonnaise.We had a garlic aioli mayonnaise.We had six flavors of salad dressing by then.We were starting to develop our first ketchup. And barbecue sauce eventually would come.And barbecue sauces and then pasta sauces.Yeah, yeah. SPEAKER_02: And you, as you mentioned earlier in 2016, You more than exceeded your $6 million in sales.I think you hit $13 million in sales.And by this point, I mean, you were in Whole Foods and many Whole Foods.I think probably by 2016, you were in all of them.Okay.Yes.You were also selling on Amazon.Yes.And then you started going to some other big retailers like Kroger and others, right? SPEAKER_01: So the next one was Publix.And we actually got into Publix.We got accepted into Publix by the end of 2016.Mm-hmm. And so we opened up in, I think, 1,700 Publix stores, which was really fast-tracking. SPEAKER_02: And you had not raised any outside capital? SPEAKER_01: No.It was all self-funded?It was all self-funded.Now, when I say self-funded, I had a line of credit, and I was a guarantor on $6 million worth of credit that we were using to – finance the operations, finance receivables to prepay for avocado oil that wasn't due to arrive until eight months down the road.And that was a scary time for me because— Because you weren't profitable, right? SPEAKER_02: Correct.We were not profitable.Even though you're doing $13 million in sales in 2016, you were losing money. We weren't losing a lot of money, so it was a manageable loss.But you financed this in part through a line of credit that you had to probably take it out against a home or I don't know.Yeah, no. SPEAKER_01: So it was – no, it was against my home.It was against my – I had a 401K.I had a defined benefit program at the time.I had enough – again, I'd been doing well enough over my career in the prior two decades that – But for those occasional times when I dipped in and bet a million dollars on something that didn't turn out- Like a TV show.Like the TV show.Yeah, exactly.I still had that New England frugality, if you will, right?I wasn't going to go deep into debt without some sort of a backstop. SPEAKER_02: But I mean, still, I have to imagine that was a little nerve wracking because there's always a possibility that could go south and then you've got to use your assets to pay back the loan. SPEAKER_01: More than a little nerve wracking.Yeah.I mean, there was a time two years in when I think I went to Morgan and I said, this is a little too much for me to bear.And if somebody came and offered us $30 million for it right now, I'd take it. I didn't like having that line of credit hanging over me.And I'm just – she reminds me of this all the time, that there was a time when I would have walked away for – that was my walk-away number, right? SPEAKER_02: $30 million. SPEAKER_01: Yeah.But then things – they were always looking – And we were getting such amazing feedback from customers.We won awards at food shows at Expo West, for instance.We got a Consumer's Choice Award for our ketchup the year that launched.So I knew we were doing the right thing.It was just a little nerve wracking at times. SPEAKER_02: There's something I'm curious to ask you about, because there's this, I mean, clearly you were looking, you were constantly looking at interesting ideas, right?Like you guys, at a certain point, put out an energy bar.And then I guess at a certain point, you started down the path of opening a primal kitchen restaurant, which never really got off the ground, I guess.What's the story around that? SPEAKER_01: Well, that's an entirely different saga.A person came to me who was a consultant to the franchising industry who had followed my programs and had lost 50 pounds and thought it would be appropriate to build a number of restaurants that serve nothing but grass-fed beef and organic vegetables.Sort of like true food kitchens.Correct. SPEAKER_00: Andrew Wiles. SPEAKER_01: Yeah.Right.Right. And we spent a year and a half writing up the franchising agreements.We went to market and we sold 18 franchises at our first meeting in the first year.Wow.And we didn't have an operating unit.Operating unit means you didn't have a restaurant.We didn't have a restaurant. SPEAKER_02: You just sold the franchises based on the concept.Correct. SPEAKER_01: Then we started building the restaurants.And once we opened, we realized that the business plan was not a viable business plan, that we had lots of traffic and we were selling lots of meals and losing $50,000 a month.Because the restaurant business is so hard.It's incredibly difficult.I wish I'd learned my lesson back at Cool Licks, but I didn't.No, and the nature of what we were trying to do, and the reason you won't find many restaurants... Like this, trying to maintain organic vegetables without preservatives, trying to maintain grass fed meat, grass fed meat, salmon, all that stuff that is three times as expensive as regular stuff and goes bad quicker. SPEAKER_02: The costs to do this, this type of restaurant are so prohibitively high that it's almost impossible to. SPEAKER_01: Yeah.I mean, if you lose $2 on every plate of food you serve, the more you serve, the more money you lose.And that's essentially what was happening to us.Yeah.So it just, it was not a viable operation.And so I had to make the decision to shut them all down. In 2017, I paid off all the franchisees.So I made all the franchisees whole.It was horrible.At the end of the day, it probably cost me $4.5 million. Yeah. SPEAKER_02: All right.So you wind that down.2018, you are now three... This is now your third full year in business.Yes.You guys get an acquisition offer that year. SPEAKER_01: Yeah.So by the end of... 2017, November, December, we had interviewed a number of banking firms.And we selected a banker in May, April or May of 2018.I think around October, November, we had three bids.And the one that was, I think, the overwhelming favorite was Kraft Heinz Corporation.And It's public knowledge, but it was for $200 million.And then we spent November hammering out the details of the deal.Wow. The deal almost fell apart three or four times.Yeah.But we hammered something out the two days after Thanksgiving, and then we closed January 3rd of 2019.So effectively- You know, we had an offer less than four years after we launched our first product. SPEAKER_02: And part of that acquisition agreement was, did you want to stay on at Primal Kitchen or did you know that you want to transition out soon after? SPEAKER_01: Well, I knew that I was going to go on to something else and I was very happy to remain the face of the business and to participate, which I have.I wound up with a seven-year consulting agreement where I... Which you're still in.I'm still in.I attend... certain meetings, I'm on phone calls, I cheerlead with the team.By the way, this has been an amazing process and I'm ever grateful to Kraft Heinz Corporation because they let us keep the team in full, nobody was fired.And by the way, at its height, how many employees did you have at Primal Kitchen before you were acquired?I mean, I think we had 65 or 70.So you got pretty big.Yeah, there might be 85 on the team now. And, you know, a lot of people have an issue with big food and, you know, they're going to buy all these healthy brands and then destroy them. In our case, nothing could be further from the truth.Kraft Heinz Corporation is a publicly traded company that's owned largely by Warren Buffett, Berkshire Hathaway.Really, Kraft Heinz Corporation isn't really a brand.It's a collection.It's a portfolio of 50 different brands.You know, Velveeta and Kraft Mac and Cheese and- Heinz Ketchup.Yeah.And Crystal Light and Kool-Aid and Oscar Mayer Wiener.And none of these companies- have anything to do with each other.They all have their own silos of who they sell to.So when Kraft acquired us, they were like, oh my God, you guys are setting a trend.We're buying you because of who you are, not because we want to change you, which I greatly appreciate. SPEAKER_02: When you think about this journey you took, you know, and where you are now, how much of this do you attribute to the work you put in and how much do you think is just luck, just that you got lucky in certain cases? SPEAKER_01: You cannot discount luck.I think hard work is necessary.Timing is important.I think if I'd started Primal Kitchen five years earlier, it would have failed because five years earlier, there wasn't the awareness of healthy fats, of avocado oil being a beneficial oil and seed oils being as bad for you as kind of find out. Luck that the first product that we introduced was a mayonnaise.Like it has a $2.5 billion a year market share in the U.S.and ketchup is far behind at a billion. Who knew?I didn't.And yet, because that was the first thing we were able to produce, we sold a lot of it. So yes, luck, timing, skill, you know, this is a mix that you have to have all of them and you have to be willing to put the time in and you have to be willing to fail.I tell my kids I didn't know what I wanted to be when I grew up until I was 47.And then I changed my mind again when I was 61.And by the way, I just changed my mind again at 68. Now I'm in the shoe business. SPEAKER_02: That's Mark Sisson, founder of Primal Kitchen.And yes, he's now in the shoe business.Early in 2023, Mark actually co-founded a new company with his son.It's a minimalist shoe brand called Paloova.Think shoes with thin soles where you can easily feel the ground beneath your feet.It's like you're walking barefoot. SPEAKER_01: Like I could walk 12 miles on pavement in these and feel great.So these are designed for walking, not for running.Yes, correct. These are walking shoes.These are walking shoes and weightlifting shoes and training shoes.And they've got the five toes, like the five-finger.Yeah, they have the individually articulated toe boxes, as we like to say, which has been done before, but it's a five-toed shoe with an attractive upper.So that's my new cause, if you will. SPEAKER_02: And this is self-funded now, entirely self-funded, this business.Would you expect anything else?No. Hey, thanks so much for listening to the show this week.Please make sure to click the follow button on your podcast app so you never miss a new episode of the show.And as always, it's free.This episode was produced by Casey Herman with music composed by Ramteen Arablui.It was edited by Neva Grant with research help from Malia Agudelo and engineering by Gilly Moon and Maggie Luthar. Our production staff also includes J.C.Howard, Catherine Seifer, Sam Paulson, Alex Chung, Carrie Thompson, John Isabella, Chris Messini, and Carla Estevez. I'm Guy Raz, and you've been listening to How I Built This. If you like how I built this, you can listen early and ad-free right now by joining Wondery Plus in the Wondery app or on Apple Podcasts.Prime members can listen ad-free on Amazon Music.Before you go, tell us about yourself by filling out a short survey at wondery.com survey. SPEAKER_06: From Wondery, this is Black History for Real.I'm Francesca Ramsey.And I'm Conscious Lee.What do most people think about when they hear the words Black History?Rosa Parks, Reconstruction, MLK, February, Black History Month.Exactly, exactly.There are so many stories of Black History that we just are not really talking about or thinking about, especially outside of February.And we are about to flip the script on all of that.Because on this show, you're going to hear a little less, In August 1492, Columbus sailed the ocean blue. SPEAKER_00: And a little bit more.She is a heroine to some.As a fighter for black rights, she is a villain to others. SPEAKER_06: Follow Black History for Real on the Wondery app or wherever you get your podcasts.Listen everywhere on February 5th, or you can listen early and ad-free on Wondery Plus starting January 29th.Join Wondery Plus on the Wondery app or on Apple Podcasts.