Right to be Forgotten

Episode Summary

Title: Right to be Forgotten The episode explores the concept of the "right to be forgotten" - the idea that people should be able to request that information about them be removed from the internet. It starts by looking at the case of a lawyer in Ohio who had a minor criminal charge expunged from court records, but found that news articles about the charge still appeared in Google searches of his name. He asked the website Cleveland.com to remove the articles under their new "right to be forgotten" policy. The episode then examines a monthly meeting at Cleveland.com where editors debate requests to remove articles. They consider factors like time passed, severity of crime, and potential future relevance. One difficult case involves a police officer who embezzled money. In Europe, there are laws granting the right to be forgotten, stemming from a case where a man wanted an old news story about his bankruptcy removed. The EU court ruled search engines must comply with takedown requests of outdated or irrelevant information. US newsrooms are struggling with the ethics of removing content, trying to balance public record versus potential harm. Some limit what arrest info they publish initially. Cleveland.com keeps a spreadsheet of deleted names. One man tells his story of getting articles about his indecent exposure conviction removed, detailing the shame for his family. He wrote to Cleveland.com, which decided to fully delete the stories. The impact on the victims is considered. Overall the episode explores the complexities around forgetting in the digital age and news organizations' evolving approaches to removing content.

Episode Show Notes

In online news, stories live forever. The tipsy photograph of you at the college football game? It’s there. That news article about the political rally you were marching at? It’s there. A charge for driving under the influence? That’s there, too. But what if... it wasn’t?

Several years ago a group of journalists in Cleveland, Ohio, tried an experiment that had the potential to turn things upside down: they started unpublishing content they’d already published. Photographs, names, entire articles. Every month or so, they met to decide what content stayed, and what content went. In this episode from 2019, Senior Correspondent Molly Webster takes us inside the room where the editors decided who, or what, got to be deleted. And we talk about how the “right to be forgotten” has spread and grown in the years since. It’s a story about time and memory, mistakes and second chances, and society as we know it.

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Episode Transcript

SPEAKER_03: Radiolab is supported by Apple Card. Apple Card has a cash-back rewards program unlike other credit cards. You earn unlimited daily cash on every purchase, receive it daily, and can grow it at 4.15 annual percentage yield when you open a savings account. Apply for Apple Card in the Wallet app on iPhone. Apple Card subject to credit approval. Savings is available to Apple Card owners subject to eligibility requirements. Savings accounts provided by Goldman Sachs Bank USA. Member FDIC terms apply. SPEAKER_01: Listen to support it. WNYC Studios. SPEAKER_00: This week on the New Yorker Radio Hour, the novelist Jennifer Egan on how we could end the enormous problem of homelessness if we had the will to do it. That's the New Yorker Radio Hour. Listen wherever you get your podcasts. SPEAKER_11: Hey, this is Radiolab. I'm Soren Wheeler. I'm sitting in today for Lulu and Latif because I have a show that I want to look back on. A little rewind into our past, something we do every other week, which means that some of you may have already heard this one. But not to fear, we'll be back with brand spanking new content next week. And also this is a really good story and it's one that feels to me as relevant, if not more relevant today than it was when we aired it. And on top of that, at the end of the show, I will have an update from our senior correspondent, Molly Webster, who reported this piece and together with our former producer, Beth El-Habte, put it together. Anyway, the show is called The Right to Be Forgotten, originally released in 2019. And what you'll hear is Molly telling the story to our host at the time, Chad Abumrad. SPEAKER_13: You're listening to Radio Lab from WNYC. SPEAKER_03: All right, here's a good one. SPEAKER_13: This is a guy who's murder conviction overturned, but he shot and killed somebody. This is violence, right? It ends up not being a crime, but he took somebody's life with a gun. His position is... Hey, I'm Chad Abumrad. SPEAKER_09: This is Radio Lab. And we're going to start off today with a conversation that happened in a conference room somewhere in Ohio. SPEAKER_22: Let's see. So, just how I got to Cleveland. Yeah, so maybe walk us through that part. SPEAKER_09: Comes to us from our reporter, Molly Webster. SPEAKER_22: So it was like September. We were looking around for stories for something, one of our challenges, like bears or bad news breaking things. And so I don't know if I've ever mentioned this, but I'm from Ohio. Really? Yeah, I know, it's shocking. And so I thought, oh, I'll do I'll pull the Ohio card right now. I'm going to look at this online news site, Cleveland.com. SPEAKER_19: But there's nothing in the story that is like harm. I mean, yes, it says he shot someone, but he did shoot someone. SPEAKER_22: I think I saw a headline on their homepage about the right to be forgotten. SPEAKER_13: So the information about the case is preserved. It's just when you search his name, it doesn't come up. SPEAKER_09: Wait, time out. This is a room full of people trying to figure out if someone has the right to be forgotten? SPEAKER_22: I didn't actually know. So I just emailed the guy. Hello? Hello? Who'd written about the experiment. This is Chris. Chris Quinn. SPEAKER_13: I am the editor of Cleveland.com. He's basically the head honcho. I started at the Plain Dealer in 1996 as a reporter. SPEAKER_22: So Chris's story is he started out at the print newspaper, the Cleveland Plain Dealer. And he did he was a reporter. He did that for about five years, then he moved on to become an editor. SPEAKER_13: And then in 2013, they created an entirely new newsroom that they asked me to lead. SPEAKER_22: He basically became the editor in chief of their online paper, Cleveland.com. SPEAKER_13: And what we really were trying to do was figure out what kind of content does the digital audience want? SPEAKER_22: Once he moved online, it was like the audience was different, the format was different, the speed at which they had to put up stories was different. We're putting this up now. But there was one part of the online process that kind of stuck out to him. And it had to do with time and memory. Yeah, this actually it began, I think it was in 2014, when I first wrote about it. SPEAKER_22: Back in the day, if you did something stupid, got arrested and ended up in the paper. If it's in the paper, as it was for decades, it's printed in the paper. SPEAKER_22: People would read it in the morning, and then they'd throw it out. SPEAKER_13: And it drops out of sight. It's not easy to find. I mean, there's some newspapers that that kept indexes that would be at the library. But even with those, you'd have to go to the library, know there was an index, look up a person's name and get to it. SPEAKER_22: And if someone really wanted to find it, they'd probably have to spend hours or days just scrolling through microfiche slides to finally, maybe, discover that thing about you from your past. But now that everything is online, it's there always and forever. So if you're going on a date, it's there. If you're going for a job, it's there. It just never goes away. SPEAKER_13: It's right up front forever. SPEAKER_22: So as Cleveland.com started putting up all these stories about, you know, people driving drunk or vandalizing property or streaking across the football field, Chris started getting these emails. SPEAKER_18: I am requesting that my name be removed from the January request from people to take down SPEAKER_13: stories about them. I made a big mistake, owed up to it and paid for it. SPEAKER_00: The situation has had a horrific effect on myself and my entire family because they're SPEAKER_13: embarrassed or hurts their ability to get jobs. SPEAKER_07: The article below appears to the top of any search using my name and the word attorney. SPEAKER_00: These stories have come up in every job interview I've had in the last five years. It has hurt my career. SPEAKER_13: Or their children are getting older and might find them. SPEAKER_21: That article is a nightmare for me. SPEAKER_18: It has caused trauma to myself and my children in our normal lives. I have two daughters, 11 and 14 years old. SPEAKER_13: We were the cause of some major suffering. SPEAKER_21: I have suffered depression. Harming people a lot and crushing them psychologically. SPEAKER_21: I'm just in a corner and don't know what to do. SPEAKER_13: It didn't feel good. But we didn't address it at the time. We kind of put it aside and didn't act on it. Why not? SPEAKER_22: Well, I mean, editors all across the country were getting these emails. SPEAKER_13: But there was a long standing feeling that we're the first version of history and that these archives are sacrosanct and you would never change them. SPEAKER_22: Journalists, like as a profession, have this idea that that they are the first draft of history or the public record and you just don't mess with that. SPEAKER_13: And every month I'd get more of these requests from somebody saying, your story is wrecking my life. Can't you please take it down? And I, you know, every time I'd be hardline. Yeah, we don't do that. But the number of these continues to increase. And man, when you read them, these are people that are imploring you to help them overcome a mistake. And it just in the end, you know, we had enough of these in a row where it was OK. We do not want to be the agent of suffering. SPEAKER_22: So Chris made an announcement. This was the column that I read. And it said something like, you know, if you've had an article written about you and it was by us and you want it taken down or I don't know your name deleted or something, send us an email and we'll consider it. And I and I just thought, who has the right, like who has a right to be forgotten or who doesn't have the right to be forgotten? Who's making those decisions? What are the kinds of things that they're thinking about when they're deciding who to delete and who not to delete? And so when I was talking to Chris, I was asking him all of this. And for reasons I don't entirely understand, he just said, I mean, you're welcome to listen SPEAKER_13: in. SPEAKER_22: You know, why don't you just come see for yourself? SPEAKER_13: We we talk it out. Just acknowledging this continues to be very much an experiment. SPEAKER_22: So that brings me into the room. Hey, I'm Molly Webster. Hi, it's lovely to meet you. So they meet about once a month. When I visited, there were seven people in the room. Hi, I'm Laura. I'm Molly. Pretty standard issue conference room. There was the special projects manager, the social media editor, the public advocacy manager, a crimes editor. We have Mike and Mark, a former rock critic who is now the head of the culture desk. Mark, Mike and sports editor. You're David. OK. OK. We all sit around a long table. Chris outlines the rules of engagement. SPEAKER_13: We're not going to name the people as we talk about them. We'll just use the numbers for the cases. SPEAKER_22: And everyone has in front of them this document that's about 50 pages. It has 12 different cases outlined in each case has got the articles attached to it, the statement of the person about what they want removed. Is it a name or a mugshot and a personal plea for why they want it taken down? Yeah. Yeah. SPEAKER_13: Cool. Yes. All right. So this is an attorney that I mean, there's one sentence really about him caught up in an in another case. Did plea to a misdemeanor and did have it expunged. I mean, this would seem to me to be a no brainer. And he's an attorney charged with obstruction of justice. SPEAKER_19: He pleaded guilty to obstruction of justice. SPEAKER_13: A misdemeanor charge of obstruction of justice. SPEAKER_22: Quick note for a morass of legal and ethical reasons, we are going to try to keep all the people we talk about anonymous. So you're going to hear a number of bleeps. He was the minor figure in it. SPEAKER_07: The other two attorneys. I was like hiring a lawyer. SPEAKER_19: I want to know that this happened. SPEAKER_13: You'd want to know that he would obstruct justice on your behalf because it gets you off. But I think it's that it's a public service to leave his name up so that people know. SPEAKER_19: I know only because of the paucity of information that's in this story. SPEAKER_10: That's all there is. That's it. I mean, you have no context. You don't know what. And he's got the record of something. Yeah. But what he's saying. So one of the first things that happened was that they started getting in these arguments SPEAKER_22: about how much value an article had and whether or not it was serving a public good. That's the that's the use that journalists point to. SPEAKER_20: We do need names. We need to put names to these arrests because it's part of the public record. SPEAKER_22: This is Kelly McBride. She's an ethicist at the Poynter Institute. I did have this experience where my kid was on a soccer team and there was this coach SPEAKER_20: who seemed really questionable to me in his behavior and the way that he acted around the kids. And, you know, sure enough, on the mugshot site in my local hometown, this guy showed up for domestic violence. And I, you know, so I went to the athletic director and I was like, hey, this guy can't be working for us. SPEAKER_20: And that's the that's the use that journalists point to is that you should be able to find out the bad information about somebody because you might be considering employing this person around your children or really employing them at all. SPEAKER_22: And I do get the idea back in the room, you know, the whole sense of like, if I'm one SPEAKER_08: of his customers, I would probably want to know that there was a lot of debate. SPEAKER_22: Is this thing the lawyer did bad enough that all of us need to know about it? SPEAKER_08: But he's still licensed to practice law, right? I mean, I mean, there are the bar here. I mean, they're pretty thorough about, you know, looking at this stuff and deciding whether somebody is fit to practice law. You know, I mean, the bar didn't do anything to him. SPEAKER_22: So one of the big questions is how do we make that judgment? Should we follow the courts? You can hear them putting a lot of weight on whether or not a court has sealed or expunged a record, which is basically the court making this decision to remove the case from its own record. SPEAKER_13: I mean, this is sealed. We're relying on a court that said, yes, you've done your time. You can have it sealed. So I we would need a very strong argument here not to do that. You want to make your argument stronger, Laura? SPEAKER_19: I mean, no, I guess. SPEAKER_13: Does anybody want to make a strong argument here? SPEAKER_14: All right. SPEAKER_22: I thought I had chicken. In the end, they decided that this lawyer dude had the right to be forgotten. And so they just sort of like vanished his name from the article. And that was one of the simpler ones. Like after that, things definitely got tougher because some of the cases they talked about were so complicated, like someone who killed somebody. And then it was labeled self-defense. And I was like, well, that's I mean, it's not murder, murder, but that's like still killing someone. Like, does that person have the right to be forgotten? And then one of the hardest cases. All right. SPEAKER_13: On the fourth one, he did have it expunged. It was actually a cop. SPEAKER_22: His record was sealed. SPEAKER_13: But you know, it is a police officer. It's theft and office. SPEAKER_22: But over the course of a few years, he lied on his timesheet and walked away with thousands of dollars. SPEAKER_13: And they said on the front end of this that sex crimes, violence, crimes and corruption were, were much less likely to do this. So I guess this comes down to, would you view this as corruption or do you view this more as a guy who was theft and office kind of thing? SPEAKER_22: The cop in his email plea to the group, he said, basically, look, I've been on the force for many years. I've never had an issue. I shouldn't have done this. I know that. But this was just one mistake. SPEAKER_08: You know, this was not some elected official. This was not use of force. You know, I mean, this guy got, this guy was skimming overtime. You know, I think, but again, I, you know, when the firefighters were having time stuff too, I mean, that was a big problem. So it's, but this is one guy doing one thing. I like, I'm so back and forth on this one. But he didn't, he didn't abuse his authorities and officer. SPEAKER_13: He stole from his employer. I mean, this is like any other theft. Yeah, but I hold him to a higher standard for being a cop for a split. SPEAKER_22: It was interesting. You could see people's just like opinion shift. SPEAKER_05: This was not a momentary lapse in judgment. This went on for like years. It was like, right. And it's only been years since this story ran. And so I don't know. That means something to me. Like this was an ongoing thing about what he had going. He's taking the money, the extra money. SPEAKER_08: And I'm with Mark, like the, the public trust issue here, you know, this isn't some, you know, w water department guy, skimming copper off the, you know, some job site. Like this is a police officer stealing over time over the course of years. I mean, that's a veteran as he described himself, I believe. But I think that it's, yeah, I mean, I guess I see that. SPEAKER_19: I don't know. I first read this and I was like, yes. I think we should let him be forgotten. But now I'm kind of on the other side. Like I think because it's not a ton of money, he's not a public threat to people, but because he is in a position of trust and a public position, tax, taxpayer money, I think you guys are right when you're saying he should be held to a higher standard. Well, but remember it, get back to our central question is the value of having his name there SPEAKER_13: greater than the pain it's causing him for being there. SPEAKER_22: Again and again, Chris just steered the conversation back to that question, which is, does the value of having this article up outweigh the harm it's causing someone? But the trick with that question is how do you know what information will be valuable in the future? SPEAKER_08: I mean, if we put this story behind a wall and other police departments don't see it, what stops him from going to be to get a job? If he gets it sealed and this story goes away, other other offices might not be. I wonder if he lost his certification. SPEAKER_13: We should look that up. We should do the research because if if I mean, we're talking about another Tamir Rice case. SPEAKER_04: That's 12 year old Tamir Rice waving a hovering over the conversation was what happened to SPEAKER_22: Tamir Rice. 12 year old Tamir Rice holding a toy gun. So in 2014 in Cleveland, police officers shot and killed Tamir Rice after they saw him holding a toy gun. SPEAKER_04: The two policemen said that Rice was warned three times to show his hands, but no bystander heard that or any warning before the shots. SPEAKER_22: I did not know this, but the cop who shot and killed Tamir Rice before he worked in Cleveland, he worked in another police department where he was deemed unfit to serve. And then when the Cleveland Police Department was hiring him, they didn't dig into his records. And then the other police department didn't like offer the records. And since it had never been a news story that was Google-able, like no one knew about it. So he was hired. SPEAKER_13: If all records of this disappear and he applies to be a cop again, it would be basically our fault that he's able to do bad things. SPEAKER_22: And so in this case, one of the thoughts in the room is, what if one of these people does SPEAKER_13: something horrendous? What if in a future year, they go in and kill 17 people? Wouldn't you want to know about their past transgressions? SPEAKER_22: I actually talked about this with Chris in one of our interviews. SPEAKER_13: Wouldn't that make those past transgressions relevant again? And he told me that when they do decide to delete someone... SPEAKER_13: We're keeping a spreadsheet of the names that we've taken out in very limited access. SPEAKER_22: Wow, that feels like a crazy, powerful spreadsheet. Yeah, I know. SPEAKER_13: Is it in a vault or something? SPEAKER_13: I'm not sure. I keep saying this is an experiment and we're not there yet. SPEAKER_09: So in the end, what did they decide to do with the... With Time Sheet Cop Guy? They did not delete him. SPEAKER_22: Oh, wow. And it was that like a unanimous or was it a split decision? SPEAKER_22: I think, no, I actually think by the end that once Tamir Rice walked into the room, you could kind of feel the energy shift to the non-deletion side. Wow. So they just sort of like wrapped it up, decided not to delete him, and then like onto the next case, which is a very good one. And we'll get to it after the break. SPEAKER_09: Okay. Radiolab will continue in a moment. SPEAKER_03: Lulu here. If you ever heard the classic Radiolab episode, Sometimes Behave So Strangely, you know that speech can suddenly leap into music and really how strange and magic sound itself can be. We at Radiolab take sound seriously and use it to make our journalism as impactful as it can be. And we need your help to keep doing it. The best way to support us is to join our membership program, The Lab. This month, all new members will get a T-shirt that says Sometimes Behave So Strangely. To check out the T-shirt and support the show, go to radiolab.org slash join. Radiolab is supported by Capital One with no fees or minimums. Banking with Capital One is the easiest decision in the history of decisions. Even easier than deciding to listen to another episode of your favorite podcast. And with no overdraft fees, is it even a decision? That's banking reimagined. What's in your wallet? Terms apply. See Capital One dot com slash bank Capital One N.A. member FDIC. Radiolab is supported by Apple Card. Apple Card has a cash back rewards program unlike other credit cards. You earn unlimited daily cash on every purchase, receive it daily and can grow it at 4.15 annual percentage yield when you open a savings account. Apply for Apple Card in the wallet app on iPhone. Apple Card subject to credit approval. Savings is available to Apple Card owners subject to eligibility requirements. Savings accounts provided by Goldman Sachs Bank USA. Member FDIC. Terms apply. After, but her emails became shorthand in 2016 for the media's deep focus on Hillary SPEAKER_17: Clinton's server hygiene at the expense of policy issues, is history repeating itself? SPEAKER_01: You can almost see an equation again, I would say, led by the times in Biden being old with Donald Trump being under dozens of felony indictments. SPEAKER_17: Listen to On the Media from WNYC. And on the media wherever you get your podcasts. SPEAKER_09: I'm Chad I've been Rod this is Radiolab. We're back with Mollye Webbs and the right to be forgotten. And I have a question for you. Yes. The Cleveland the Cleveland dot com newsroom. Are they the first people to do this situation? No, no. SPEAKER_22: It's definitely it's happening all across the country around the country. SPEAKER_20: Newsrooms are tearing their hair out. Trying to figure out how to deal with this. SPEAKER_22: That's pointer ethicist Kelly McBride again. SPEAKER_20: Because there are thousands and thousands of people who did one stupid thing. And that is the thing that the internet remembers them for. SPEAKER_22: One of the things I found out was that it is a huge conversation, but not a lot of people are openly talking about it. And all of these kind of quiet conversations seem to be happening now, because of something that's like bubbling up in Europe. SPEAKER_09: What's bubbling up in Europe? SPEAKER_22: Well so basically what happened was in Spain this guy Mario in 1998 he had basically gone into bankruptcy at which point the local newspaper published an announcement about it. And then 10 years go by. Mario cleaned up got his money back got his life back on course. And so he reaches out to the newspaper and he was like hey I've cleaned up my life can you take this bulletin down so it doesn't show up on the internet. And the newspaper says no. SPEAKER_09: Do you know why they said no? Because I think for the usual reasons. SPEAKER_22: Yeah we published this. This is local news. Public record. It's part of our archives. First draft of history. Public record. Done. Okay. And then he goes to Google and he says hey can you delist this from your search engines. And they say no. And so long story short he actually takes Google to court gets all the way up to the European Union Court which is like the Supreme Court of the European Union. And in 2014 the judges in this European case make a decision that if something is out of date irrelevant or not accurate a person can request a search engine to take it down. SPEAKER_09: So in Europe you can petition to have things taken off the Internet? SPEAKER_22: Yeah. Wow. It is this moment where like a new right is established. This is when you start to hear the phrase right to be forgotten. SPEAKER_06: The unfortunate element of human remembering is that because our brain forgets automatically we never had to deal with deliberate forgetting. SPEAKER_22: This is Victor. SPEAKER_06: Victor Meyer Schoenberger professor of Internet Governance, Oxford University. I called him up when I was trying to figure out what was happening in Europe. SPEAKER_06: We can't deliberately forget. If I tell you please forget that my second name is Michael you will remember that. It's the exact opposite. And so the problem is we don't know how to disregard memories of our past. We don't know how to forgive if we remember. And so as we become a remembering society we become an unforgiving society. SPEAKER_22: So he is a strong proponent of policies that help us forget even just a little bit. SPEAKER_06: And that's the point that I wanted to make. I'm not in favor of annihilating memories. I'm in favor of putting them in the shoebox and stashing them in the attic so that if you really want to make the effort to go up there you can take them down. You can read them. Pour yourself a glass of wine and go through them. But you don't stumble over them every day. SPEAKER_22: And at some level I think that's part of the thinking behind the European Union policy. Like can we just take some of our stuff and put it back in the attic? And pretty much everyone I spoke to here said a Mario type of case is coming. I mean basically the consensus is this is going to start going to court in the States. SPEAKER_13: When the European Union went with a right to be forgotten I started to look at that thinking is that we shouldn't have a law like that here because of the First Amendment but is that something as an industry we should consider? SPEAKER_22: Chris is like we've got to do something but we don't want it to be a law because of the First Amendment. We still want editorial independence so why don't we just figure it out on our own? SPEAKER_09: And this is like every newsroom figuring it out for themselves. SPEAKER_22: That seems to be the moment that we're in right now. You do really get the sense that it's like on the fly. They're figuring it out as they go. But then you think at what point do rules come into play? If you do everything on a case by case basis by its very nature it is subjective. All right this is a good one. SPEAKER_13: It's college kid who got involved in. SPEAKER_22: So one of the cases that Chris and the other editors talked about while I was there was this college student who got involved in a drug operation. We're not going to say which drug and he was doing it with some friends and we're not going to say how many. SPEAKER_13: And this is one of the kids asking us again it's going back it's 20. It is college kid doing something very very stupid but you know what do you mean it's going to dog him for the rest of his life if it stays on our site. Everybody knows about it. Yeah. This is this is a college kid doing something really dumb. I mean it's bad. I mean he was enabling people to do drugs. Years later he's trying to get on with his life. SPEAKER_22: So the first thought you hear in the room is just oh my God we were all idiots in college. We should take these articles down. SPEAKER_13: I didn't have an issue with this one but if somebody does speak up. SPEAKER_22: But then on the other side. SPEAKER_10: There's something to me that's different between and you know selling pot on the side when you're in college or something and getting called for it or even selling drugs and other drugs. So it seemed to me like years. I don't know if that's long enough for me to think like let's take this down. I never did anything stupid when I was in college. Well I did but I did not. Now look I mean I mean look I'm the former rock critic right. So I'm like given to like give this guy a break. But it seems to me that judging from like some of the other cases we've looked at this is fairly serious. SPEAKER_19: He wasn't one of the ones that said they had they were getting clean right. Like he wasn't saying I was under the influence of drugs at the time. And I mean that's not an excuse. SPEAKER_22: The conversation turns to OK. Who is he? Does he deserve to be forgotten? And to figure that out there are a ton of different questions you could ask. You know is he sober? Is he reformed? Was he sober then? How much time has passed? How much time was he doing it? SPEAKER_08: Are the other people in here having a difficult time getting jobs? I mean there's a lot of unknowns here. You know I mean all these other people their lives might be fine. Maybe there's another reason this guy isn't getting jobs. You know. SPEAKER_12: Do we know that he hasn't done anything since then? He's clear and he is seeking to get it expunged. SPEAKER_13: He's saying it's coming up in every job interview he has right? Does an employer have a right to know this? Does an employer and he is getting it expunged. I mean the other thing we could do is say when your expungement is complete let us know and we'll take it down. But it's a couple of years later. He was in college. He was 25. He wasn't like he was 18. So remove the fact that this is a clean cut kid who was going to a private college and SPEAKER_08: move this scenario to the same age the same race but not in college and in some rural SPEAKER_08: community. SPEAKER_22: And at this point questions of race and class come into the room. All the editors are white. Most went to college themselves. Is that biasing them in some way? SPEAKER_08: I mean would our willingness to forgive this kid be different if the social economic issue changes here? SPEAKER_13: This isn't about forgiveness. It's about the idea that on our site because we're so big when you search for somebody this is the first thing you find. And we haven't set any kind of economic strata for this. We haven't set a geographic strata. We're considering each case as it comes in. It's this case. Does this kid deserve to have his name removed? Is enough time passed? It's not a crime of violence and corruption. That's really the central question. SPEAKER_22: As you heard, Chris reacted pretty abruptly to the word forgiveness being brought into the room. SPEAKER_13: I don't think we are in a position to forgive. So I asked him about it after the meeting ended. SPEAKER_22: I think it's almost presumptuous for me to think that I can forgive these people. SPEAKER_22: But I agree that is it. But in a sense you've taken on if we acknowledge these people and offer them respite, we'll help the rest of the world do that too. That to me sounds like forgiveness. SPEAKER_13: Okay. I don't feel like we're forgiving the seven people who asked for this relief. I feel like we're enabling them to carry on with their lives without the baggage of the mistakes they made. Because society is very judgmental. And if somebody looks them up, sees that they did this, it's a big mark against them. I think what we can do is kind of revert back to the way things worked before the internet SPEAKER_13: the way it used to be. SPEAKER_02: Right. Well, if we think the answer to this is to find a way to unpublish everything that somehow we collectively think ought to be unpublished, that is a pipe dream. I ran Chris's Thought by Deborah Dwyer, who is a doctoral student at the University of SPEAKER_22: North Carolina Chapel Hill School of Media and Journalism. I was talking to her because she has been studying journalists and how they're approaching takedown requests and this whole right to be forgotten issue. And basically what she told me is you can only delete so much. Yeah, no, we're never going to be able to eradicate our past. SPEAKER_02: That day, that ship has sailed. But the power that we give an arrest report from 10 years ago on a minor offense that some silly child did and they're now grown up and responsible and attempting to get into law school, people actually have the power to determine how important that is. Right. How much weight do we give that? Organizations I talked to said they were considering not covering arrests or court cases, actual trials unless they could see them through their completion. SPEAKER_22: Part of this might be being better about choosing on the front end what types of stuff we want to commit to digital memory. SPEAKER_02: Part of this is us shifting our perspectives. SPEAKER_22: Because if you can never totally forget something, you have to learn how to forgive without forgetting. Right. SPEAKER_02: But we live in a world of revenge porn and mugshot extortion websites and public shaming. And so is that the type of society we want to be? Because again, some of this information... Is that the type of society that's going to forgive you for that thing you did 10 years SPEAKER_22: ago? Well, likely not right now, but that information, there's never going to be a perfect way to SPEAKER_02: clean up everyone's past. That is, we've got to learn to live with it. And if we can decide maybe that we ought to address it with a little bit of compassion, that gives me hope. SPEAKER_13: We're not doing that one. I'm looking for one of the simple ones, just the delete. SPEAKER_18: Here's one. SPEAKER_21: Okay. So this is just deleting like a two sentence paragraph maybe, or one sentence paragraph that just says his name, this guy's name. So we're going to delete. And then I add a note at the top. SPEAKER_13: It's that... SPEAKER_21: This story was updated to remove someone's name in accordance with the cleveland.com right to be forgotten policy. You stick that right at the top. SPEAKER_22: Oh, you put in a date. SPEAKER_13: Yeah. Make it metallic and say note. SPEAKER_14: And hit save. View on site. SPEAKER_21: And it's gone. SPEAKER_21: All right. SPEAKER_22: One person's going to be really happy when he Googles his name today. Yeah, right. SPEAKER_13: Because it all just changed. SPEAKER_22: It all just changed. SPEAKER_13: It'll take me probably, I'll get to all of them by probably, well, the end of next week, because I'm going to be out of town in the beginning of the week. SPEAKER_22: Cool. I think this is where I leave you. All right. When's your flight? Well, I'm going to stay the weekend. So what did you walk away from the whole Cleveland experience thinking? SPEAKER_22: That I was confused. I guess one of the things is that you can walk into that room, you're making this decision, and you don't have a lot of information to go off of. If you're lucky, you have an email, maybe a ceiling order, and the articles that featured the person. And at times, that feels like not enough information. You just think like, I want more. And then at other times, you think, gosh, it would be bad if we had more information, because then I might just start judging this person. And it might actually get more subjective. I don't know. But there's one more chapter to the story. A while, a very long while after I got back from Cleveland, I got an email from Chris. And it said that that day, they had just done another round of Right to Be Forgotten petitions. And that he thought that one of the people would be interested in talking to me about what they did, and why they wanted to be deleted. So at that point, I called this guy. Hello. Hello. How are you? SPEAKER_07: I'm okay. A little nervous. I'm okay. You made it? SPEAKER_22: Nervous is fair. SPEAKER_07: I did. I wrestled traffic. So I was a minute late. SPEAKER_22: Let me just make sure everything's settled on my end. So I have you until noon. Is that right? What time do you need to get back to work? SPEAKER_07: You can I can I can be here longer. Okay, if need be. Okay, we'll just like roll with it then. Let me power down my phone. Yeah. SPEAKER_22: So you know how throughout this whole episode, we've been like bleeping out facts. We're going to keep doing that with this case. We'll just like hold back some information. In some instances, we might change a fact. Sure. It is obviously a risk for this guy to be talking to us and want to give him the chance of anonymity. But he is up for that risk. SPEAKER_07: You go on a journey like this, as a as a person who really never, aside from a speeding ticket, really never interacted with the criminal justice system. And you, it changes your whole way of thinking, and how you approach life and how you approach each day. And so, by me perhaps talking about it, maybe it gets people thinking about it. And trying to gain understanding, I guess. SPEAKER_22: So the story of this guy, should I give him a name? Like a fake name? Yeah, give him a name. Seth. Okay. So, back in the like 2000s, 2000 and teens, Seth was just like living a pretty solid life. He had a good job, wife, two kids. And then over the course of a few weeks, I exposed myself to two women. SPEAKER_22: Once in his neighborhood in front of a woman who was driving by. The cops showed up later that day, but they just sort of gave him a warning. SPEAKER_07: You know, nothing really happened. And until days later when I did it again, this time it was to another woman. SPEAKER_22: And we'll just say it was at the gym and cited by police and everything started. SPEAKER_07: I called my wife and I met her at a local park and I told her. SPEAKER_22: He tells her what's happened. SPEAKER_09: He tells her everything. SPEAKER_22: He tells her everything. And part of what they talked about that day was something that had happened years before. SPEAKER_07: Yeah. When I was 10 or 11, I was sexually abused. Now I didn't think of it as abuse at the time. I felt a lot of guilt, a lot of shame. I thought I was in on it. So it was probably OK. You know, that's what I was thinking. And I really didn't think it had an effect on me, but it did. Again, these are excuses. But I think the really the the the most damaging thing was how I was introduced to sex and how that became an issue. Me not getting help for that. And again, I'm talking all about me. But you know, I really frightened two women. And I'm just like, I'm just sorry. I'm just so sorry. SPEAKER_22: Eventually Seth has to go down to the police station and get his mugshot taken and actually get charged like misdemeanor charges against him. SPEAKER_07: This was a couple of weeks later when the police officer called and they're actually going to file charges, come down to the police station. I am. I went down. I went straight away. I'm like, OK, we got to go. We got to go. We got to go. And I was wearing a hoodie and it just woken up and and no thought in my mind was like, they're going to take a mugshot. But they did. And I, Molly, if you ever get cited or ever get called the police station, you know, take a shower, wear something nice, because it was so horrible picture. It's always there. I'm just a couple keystrokes away from my mugshot. From the worst picture I took, the worst day of my life. SPEAKER_22: So if this had just stayed in the court system, no one would have ever seen that mugshot because, you know, Seth just gets to this point where he's like, I just am guilty. SPEAKER_07: I just want my I will plead guilty to everything I don't want. I did it. I want to take responsibility for it. And I'm sorry. SPEAKER_22: He pays a fine, serves probation. We're told he issues some sort of statement of apology to the women, gets a new therapist. But then, of course, in the midst of this, he gets a call from a local newspaper. SPEAKER_07: Somebody had tipped them off that I had been cited for decent exposure. SPEAKER_22: From there, it was picked up by paper after paper and different like online news sites until it was all over the place. And you think about you think about my you know, my parents are still alive. SPEAKER_07: What are they going to read this in the paper? My kids. Yeah. SPEAKER_21: Just a lot of shame. SPEAKER_07: And it's almost like you. Shame is what you deserve. SPEAKER_22: And so by the time that stuff starts rolling out, he tells his kids, he ultimately loses his job. And the whole shame thing. SPEAKER_07: So when I would walk around or go to the grocery store, things like that, or and I'm sure it was delusional, but like everybody's looking at me, there is pointing it out. And you know, again, so my kids. And my my son goes off to college and meets people they Google and, you know, a unique name in a hometown. And there I am. So I think that that's really a big part of the damage is the family. And they don't they didn't do anything. They don't deserve any of that. SPEAKER_22: He said a particularly low moment was when his daughter came to him and said, you're the number one news story. Oh, wow. You know how you can see like the top news stories for your area if you're in a search engine, if you're doing like Google News or something. Apparently his story was the first one. And it was his mugshot and a really salacious story about me. SPEAKER_22: And not that he didn't do a creepy, dark kind of thing. Totally. But that's, that's the heart of the question. Like how do you weigh the value of us knowing about Seth and what he did against the harm that it's doing to him and his family? You know, in this moment, all of us are probably making different decisions in our heads. But here's what actually happened. According to the law, a year after he's done everything the court asks him to do, he can apply to have his records sealed, which he did. And the judge agreed. I think I got him finally sealed in May of this year. SPEAKER_22: And no one has access to the judge's thinking the records are sealed. But not long after that, he saw that Cleveland.com was doing this right to be forgotten thing. And so he was like, Oh, that could be me. Like I could do this. I wasn't sure if I'd get approved, but I still had hope when I sent it. SPEAKER_07: Try to craft a good email really state my case as much as I could. SPEAKER_22: So I have the letter that Seth wrote to the right to be forgotten team at Cleveland.com. And I'm not going to read the whole thing here. But just to give you a few excerpts. It says, years have now passed since my mental crisis and my very public and salacious brush with the law. I'm grateful for a few things, the love and support of my family guided me out of the darkness. I am here and not in a cemetery because of them. He continues, I am also happy that I was able to model for my children exactly how a person should behave after making a monumental mistake. While I would do anything to turn back the clock, alter my actions and spare two women from my frightening behavior, I simply cannot change the past. And it goes on, I ask that you consider me and my actions for the right to be forgotten initiative and that you remove my name and photos from the articles written about me. I'm grateful for this consideration. Thank you. SPEAKER_07: So I got an email from Chris saying that we met and we've been approved and you've been approved. And he said something like there were mentions and there's really no way to just take out your name. So we're just going to take the stories down. SPEAKER_22: Wow. Mm hmm. So I talked to Chris about taking all the articles down and he said like, first thing, the case is just so notorious that taking Seth's name out wouldn't actually allow him to be forgotten. And so it just made more sense to delete all of the articles. The other thing is, it seemed like a case that just kind of fit into the rules that are emerging in these committee meetings. These were misdemeanors. You know, it wasn't violent crime. It wasn't corruption. It wasn't a celebrity. They thought he seemed apologetic. There had been no other instances. So to them, it seemed like a pretty cut and dry decision. SPEAKER_07: But I, you know, it's still, I still have, it was not the only outlet that this stuff appeared in. So I still have a Google problem, but again, like the records being sealed, like every little step and every day that passes every bit of time, you leave a mistake in the past and you're one step closer to a new life, a second chance, something better. And this was a big milestone. SPEAKER_15: I have a question about the women who you expose yourself to. SPEAKER_22: That's Radiolab producer Annie McEwen. She was in on the interview with Seth. As far as the women go, they're anonymous in all the articles and the records are sealed. But it's their story too. And so at the end of the interview, Annie asked Seth about this. SPEAKER_15: So I'm just trying to put myself in their shoes. And if they wake up to somehow discover that the article about their experience was taken down, like do you do you think about that from their perspective? SPEAKER_07: I have. I hope. I hope they don't think about it. Honestly. I don't know how they'd think about it. I don't know. I don't know. I don't know. I don't know if they might be upset. But I don't know. I hope they don't think about it. SPEAKER_14: Thank you, Molly. SPEAKER_22: You're welcome. SPEAKER_09: That piece was reported by Molly Webster and produced by Molly Webster and Bethel Hopté. SPEAKER_22: We have a few people to thank, Kathy English, David Erdos, Ed Haber, Brewster Kali, Jane Kamensky, and to everyone who shared their story with me. SPEAKER_09: Okay, well, I guess we should go. I'm Chad Iboomrod. I'm Molly Webster. Thanks for listening. SPEAKER_11: Okay, so that was the show as we aired it back in 2019. And then actually just a couple days ago, I sat down with Molly to find out about the current status of our journalistic forgetfulness. SPEAKER_22: I'm not really sure where to start. But I guess the thing is, it's been four years. So much has happened in the country. Yeah, like a pandemic, protests and elections and insurrections. SPEAKER_22: It felt like a moment to go back to people and say like, are you still thinking about this? Like, what has changed? Did other people take it on? Are people doing it? Is Chris still like a bit of a pariah in the community for doing it? And so, you know, I recently spoke to Chris and he said that when the piece came out, he just started getting calls all the time from other newsrooms who wanted to have more conversations about the right to be forgotten, how to run it in their newsrooms, like what to do. And so there was like this picking up of steam. And then I guess the Boston Globe said that they would start considering unpublishing. And then the AP said that they wouldn't publish names in stories that were just about initial arrests for minor crimes. And they said, like, if you local news organization choose to put names into just an arrest story, we won't even run it. SPEAKER_11: Interesting. So that probably made a lot of local newsrooms start reporting differently. SPEAKER_11: So it's not just unpublishing, it's also changing the way people are, what they're publishing in the first place. SPEAKER_22: Right, right. And so what Chris said, and then I talked to Deborah Dwyer again, what she was saying is that you sort of in the last four years, what you've seen is this idea of unpublishing become more pervasive throughout news organizations. And then both Chris and Deborah said that, especially in the last couple of years following the protests after George Floyd's murder, that newsrooms are thinking a lot more about what they publish, what they're choosing to unpublish, and then how those decisions amplify racial inequalities. So those, yeah. SPEAKER_11: And what about just going back to like Chris and Cleveland.com? Are they still doing it? What are they up to? Yeah, what are they up to? Are they still doing it? SPEAKER_22: So Chris and his team in 2020 applied for funding from the Google News Initiative to try to take on unpublishing with some sort of programming. Is there a way to just surface things we are interested in unpublishing and then just automatically do it so no one has to request that we do it? And to try to surface those articles, they came up with this list of keywords that might lead them to articles where they would want to unpublish. SPEAKER_11: Serve up at least a first pass of articles that might. Yes. These are the ones that should be considered. SPEAKER_22: Yeah, should be considered. And then we will narrow down the pool and then get rid of some or unpublish some. So they still have to do this thing they do where they sit around the table and talk about SPEAKER_11: the things, right? SPEAKER_22: Yeah. So they actually hired a group of retired editors just for this project. But the first time this program was used, it surfaced like 130,000 articles on their website were suggested as ones that they could pull. Just from cleveland.com. Chris says that this team of editors very quickly came to him and said, you got to narrow down the list because we're just bumping into so many articles where we would never unpublish it. And so they tried again. They narrowed the list down. About 17,000 articles came back. And then Chris and that team of editors went through all 17,000 of those articles. Oh my god, that's still a crazy effort. SPEAKER_11: That's still a ton of articles. SPEAKER_22: All the while they're running a daily news organization. And so they went through 17,000 articles and then they ultimately decided that 10,000 of them could be unpublished. The other thing that they did was that they did delete 10,000 mug shots that were on their website. I mean, it's just like, I can take a moment because 10,000? SPEAKER_11: Yeah. I mean, I'm sure this didn't, this scenario didn't come up in all 10,000. But just in Cleveland, that's a lot of cases where a person is applying for a job or to get into college or about to go on a date and someone's going to Google them. That person would have come across a mug shot or an article that maybe made them look not so good. And then that's, I don't know, like that's a big, that's a lot of people who are just in a deeply different relationship with the world around them because of this. SPEAKER_22: Success, success, success. And then I talked to Deb Dwyer and she offered me some perspective, which is that right now the unpublishing conversation largely centers on Google and Google searches. Now Chris and his team, when they unpublished something, they totally deleted it, but many newsrooms just de-index it, which means that you just can't find it in a Google search, but it's still on the internet. And Deb said that right now what she's starting to think about is what happens when Google's not the main way we see it. Or when this thing that we all love called ChatGPT comes along or any of ChatGPT's cousins and friends just scour the internet. That does not care about a Google search. That only cares about what's on the internet. It's like maybe we're solving an issue with the tools that we currently have, but it doesn't mean the issue is solved forever. SPEAKER_22: And in fact, forever, maybe tomorrow, because new tools are at hand. SPEAKER_11: Okay, that's our update. We will be back here, same place, same time next week with a brand new show. So make sure to check it out and thanks for listening. SPEAKER_12: Radio Lab was created by Jad Abumrad and is edited by Soren Wheeler. Lulu Miller and Latif Nasr are our co-hosts. Dylan Keith is our director of sound design. Our staff includes Simon Adler, Jeremy Blum, Becca Bressler, Rachel Cusick, Aketi Foster-Keys, W. Harry Fortuna, David Gable, Maria Pascutieres, Sindunyana Sambandan, Matt Kielty, Annie McEwen, Alex Neeson, Sara Khoury, Anna Vazkowit Paz, Sarah Sandback, Arian Wack, Pat Walters, and Molly Webster, with help from Sachi Kitajima-Molke. Our fact checkers are Diane Kelly, Emily Krieger, and Natalie Middleton. Hi, this is Beth from San Francisco. SPEAKER_16: Leadership support for Radio Lab science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, Assignments Foundation Initiative, and the John Templeton Foundation. Foundational support for Radio Lab was provided by the Alfred P. Sloan Foundation. SPEAKER_03: Radio Lab is supported by Capital One. With no fees or minimums, banking with Capital One is the easiest decision in the history of decisions. Even easier than deciding to listen to another episode of your favorite podcast. And with no overdraft fees, is it even a decision? That's banking reimagined. What's in your wallet? Terms apply. 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